6 & 7 November 2019 | 31st QualTech Prize
Swaraj Division, Second largest Tractor selling brand in India. It has two tractor manufacturing plants in Punjab. In 2017, keeping intermediate Long Term Goal (LTG) of enhancing Market Share to 17% with Superior Financial performance, there was strong need of enhancing Plant manufacturing capacity from current level of 1.1 lakh Tractors to 1.5 lakhs(by F19) with low/no investment.
6 & 7 November 2019 | 31st QualTech Prize
SDCCL Marketing team saw an opportunity in a highly competitive market to further improve the retail sales, focused to enhance retail sales by 20-25% over existing sale values
6 & 7 November 2019 | 31st QualTech Prize
Gujarat Cooperative Milk Marketing Federation Limited (GCMMF) is an apex organization consisting of 18 District Milk Unions of Gujarat State. These milk unions are responsible for procurement of milk from milk producing farmers registered under different VDCS of respective unions.
6 & 7 November 2019 | 31st QualTech Prize
Renewal collection is one of the most important revenue streams for an insurance company and is a major profitability driver. Our sales intermediaries form the closest customer connect, the company felt the need to empower the front line sales force through technology and data availability at fingertips.
6 & 7 November 2019 | 31st QualTech Prize
Due to the numerous product offerings, varied & complex product features, continuous changes in processes & policy information, employees and agents faced challenges to readily respond to dynamic queries raised by the customers. There was information void for specific responses to customer queries at the point of sale. Under MD & CEO, the need for bridging the gap via technology intensive solution was devised.
6 & 7 November 2019 | 31st QualTech Prize
A child needs to be given time, love, affection and guidance, in order to consistently meet emotional dependency need. Happiness inculcates a habit of lifelong learning by creating a positive and supportive environment for learning.
6 & 7 November 2019 | 31st QualTech Prize
Children’s appreciation for nature develops at a young age, so we begin environmental education for kids as early as possible. Tough Montessori Method is a well-known early childhood education philosophy.
6 & 7 November 2019 | 31st QualTech Prize
The management was looking at enhancing new lines of businesses and various new opportunities were explored. One such opportunity was supply of the diffuser component to HAL which was currently being done by international suppliers.
6 & 7 November 2019 | 31st QualTech Prize
To achieve Six Sigma level by reducing defects below 100 PPM (99.997%) of Operations of Nagpur Plant aggregates.
6 & 7 November 2019 | 31st QualTech Prize
HDFC Life is one of India's leading life insurance companies, offering a wide range of individual and group insurance solutions that meet various life stage needs of customers, including Protection, Pension, Savings & Investments, Health, etc.
6 & 7 November 2019 | 31st QualTech Prize
Cratering, a coating defect, is the formation of small bowl-shaped depressions in a coating film. These depressions frequently have drops or bands of material at their centers and raised circular edges.
6 & 7 November 2019 | 31st QualTech Prize
Root cause analysis of unpaid customer benefits revealed that annuity amounts have been pending for disbursal due to requirement of Life Certificate/Certificate of Existence (COE). This is largely on account of customers, being senior citizens, not being able to visit our offices for submission of required documentation.
6 & 7 November 2019 | 31st QualTech Prize
Aditya Birla Finance Limited is a lending arm of Aditya Birla Capital providing loan to corporates, SMEs, HNIs. ABFL operations embraces of 6 lines of businesses divided into multiple processes (15) and sub-processes (72) comprising of complex and manual activities.
6 & 7 November 2019 | 31st QualTech Prize
Aditya Birla Finance Limited is a lending arm of Aditya Birla Capital providing loan to corporates, SMEs, HNIs.
6 & 7 November 2019 | 31st QualTech Prize
According to IBEF, insurance penetration in India is 3.69% in 2017 with growth potential of 12-15 % CAGR. Aditya Birla Capital has a vision to provide complete money solutions right from cradle to grave.
6 & 7 November 2019 | 31st QualTech Prize
ABFL being financing arm of Aditya Birla Capital cater financing needs of its customer through offering solutions such as Personal-loan, business-loan, mortgage-loan, LAS etc. In line with Mission-Q360, ABFL set up Digi-lending vertical to offer loan on digital platform.
6 & 7 November 2019 | 31st QualTech Prize
Increase in complaints due to double payment debits and policy lapsation as a result of irregular auto-pay transactions demanded diagnosis which revealed two-fold problems
6 & 7 November 2019 | 31st QualTech Prize
Aditya Birla Sun Life Insurance Co. is the protection arm of Aditya Birla Capital with a revenue of 5900 crore and a customer base of 17 lakhs. It has multi-channel distribution strategy with DM channel contribute 5% of total sales.
6 & 7 November 2019 | 31st QualTech Prize
Agent onboarding process was a tedious activity. Three different functions involved including candidate/SM for application login, branch Ops for data entry & QC and central Ops for URN generation, offline training, exam scheduling. IRDA exam attendance and training was big hassle due to candidate’s resistance to attend the classroom training & exam. In FY18-19’, Management decided to bring entire agency transformation for quality of agents, customers and people.
6 & 7 November 2019 | 31st QualTech Prize
Sales of Mahindra tractors of 39 & 42 hp are not appreciable in few states of domestic market due to lower back up torque & customer perception towards Mahindra 4 cylinder engine offering comparing with the competitors offering of same power in 3Cyl. Engine.