Benchmarking for Best Practices

The key tool for Continuous Innovation is cross-industry Benchmarking for Best Practices.

Managerial practices are embedded in managerial processes. Managerial processes, that create an organization-wide management system, can be classified into three broad categories:

Value Creation Process
Support Process
Supplier Process

Universally, almost 80% of an organization’s managerial processes are generic in nature. These managerial processes can be the focus for a Benchmarking Study. Yet, we tend to only chase competitive information exclusively for our proprietary processes, with disheartening results.

How to Benchmark for Best Practices?

 Benchmarking for Best Practices should be a strategic thrust. The rewards are: Organization Life Extension; and Customer Trust.

 Therefore, the key question for every organization is: What should we Benchmark?

 The answer is: Benchmark your Best Practices. Grow them to Next Practices, before they get commoditized.


Benchmarking Step 1
Conduct a structured self-assessment study for your organization, using the on-line BestPrax Barometer.
Benchmarking Step 2
Harvest the Best Practices.
Benchmarking Step 3
Prioritize the Best Practices, that add to your organization’s branding.
Benchmarking Step 4
Select a Best Practice for graduation to a Next Practice.
Benchmarking Step 5
Mine for cross-industry Global Best Practices in the GBN (Global Benchmarking Network) Best Practices Bank.
Benchmarking Step 6
Learn from the Knowledge Capsules available in the GBN Bank.
Benchmarking Step 7
Organize a Creativity Lab to develop an Innovative Next Practice.
Benchmarking Step 8
Repeat steps 4 to 7 for another Best Practice.

The 7 Steps Benchmarking Methodology has delivered results in the manufacturing, services, and healthcare sectors.