Testimonials

Thank you for this award. For me, this represents the work of so many of us together, but more important is a reminder of the long road ahead until every child attains an excellent education.
Shaheen Mistri, CEO, Teach for India
Thank you so much for this honor :-) Looking forward to meeting you in November.
Kiran Bir Sethi, Founder, Design for Change Movement
I am immensely pleased and feel highly honoured to accept the Qimpro Platinum Standard 2017 for Education.
Dr M Anandakrishnan, Former Vice-Chancellor, Anna University
I take this opportunity to thank the esteemed panel of judges for selecting me for the Qimpro Gold Standard 2017 (Healthcare). I confirm my acceptance and presence on 16th November.
Dr Aravind Srinivasan, Director - Projects, Aravind Eye Care System
I am honoured to have been selected Qimpro Platinum Standard 2017 (Healthcare). Thank you so much. I am looking forward to the occasion of receiving the award personally on 16th November.
Dr Samuel Mathew Kalarickal, Cardiologist, Apollo Hospitals, Chennai
Thank you for the honour. It is indeed a great recognition of Asian Paints that I am considered suitable by the Qimpro Award committee.
KBS Anand, MD & CEO, Asian Paints
Thanks a lot. It is a privilege and honour. I look forward to receiving the award on 16th November.
Dr Nandan Nilekani, Former Chairman, UIDAI
This is just to convey how much I enjoyed the Award Function of 19 Nov 2015. Normally all Qimpro functions are excellent; but this, I felt, was exceptionally great. What a selection of the award winners!! It is so inspiring. As a Qimpro Gold Standard, I am humbled. Thank you for your invitation. I have no adequate words to appreciate the fantastic work done by Qimpro. Choicest bouquets to Jigisha and her team.
Dr R H G Rau, ex Mukand, Qimpro Gold Standard 1992
...You have collected a very worthy list of awardees for the occasion.
Dr J J Irani, Retired Director, Tata Sons
This is to appreciate the excellent way the Qimpro Awards function was arranged and conducted. So many prominent guests attending is the testimony to your efforts towards promotion of Juran Quality Initiatives nationally. Thanks for the invitation. We shall be glad to network in any possible way with Qimpro.
Dr Purshottam Poddar, Senior Faculty, National Center for Quality Management
You have been doing very good work in the quality area and your 20 years focus on this area has been very exemplary. I wish you all the very best in all your endeavours for at least another 25 years.
Jasu Shah, Chairman, Jasubhai Group
It become a habit to wait for the annual Qimpro Awards! Lata and I will be delighted to attend. Look forward to meeting you again.
Parag Rele
Many thanks for the invite to 2009. Always great to sit back and think of the long and rough journey. Regret inability to join. Best wishes for its success and love to everyone.
Chandra Mohan, Chairman - Governing Council, PTU’s Gian Jyoti School
QIMPRO Award function is the most sought after annual even in quality circles of Mumbai. They are always organized with style and people who attend always go back with a lot of take home value in terms of inspiration. I have attended a few of the Quality Award functions and will be attending in future. Wednesday, 10th February happens to be my 65th birthday and therefore, I have a family commitment in the evening. May I, therefore, request you to please excuse me in advance. Once again, I thank you for inviting me to attend this prestigious function.
P N Mogre, Chief Advisor, Indian Merchants’ Chamber
  … I am truly beholden to the panel, which thought that I was worthy of the honor and also to Qimpro Foundation, which set the stage for recognizing the ‘quality evangelists’ as you call them.
Dr R A Mashelkar, President - Global Research Alliance, National Chemical Laboratory
Congratulations to Suresh Lulla and his lean team for nurturing Qimpro Foundation into a fine institution, with evangelist fervour worthy of its name and objective. Starting with Business and industry, it now covers Education and Healthcare as well. It has taken small but effective steps to create quality consciousness in these sectors. It also recognizes people/institutions in these fields. The response is amazing! I am sure in coming years it will penetrate these sectors more effectively and also spread its wings wider. Its focus is clear. “Excellence has no finishing line”. I wish them Good Luck.
Tarjani Vakil, Former Chairperson, Exim Bank
I am writing to thank you for having invited me to the Qimpro Awards function yesterday and for unfailingly inviting me every year. I felt very happy to see how your initiative has grown over the years and the high regard people have for you and your initiative. It is equally heart-warming to see Shaku, Jigisha and Jogi taking an active part in the initiative and providing you the support you need to make every one of these functions enjoyable and memorable. I wish you continued success and pray that every initiative you take brings you more happiness and a sense of having achieved what you so sincerely believe in.
R R Shastri, Vice President - Legal & Company Secretary, Tata Industries
Belated congratulations for the 20th Qimpro Awards. It is a salute to your pioneering contribution to the Quality movement in India. I am sure the event would have been conducted with great finesse, which is now a hallmark of Qimpro’s events.
Manish Trehan, Chief Executive Officer, PTU’s Gian Jyoti School
Evidently you have been doing some very good work and it was hence a pleasure for me to have written about the awards. Wishing you further success in your endeavours.
Sarosh Bana, Executive Editor, Business India
Thank you so much for a wonderful opportunity to gain first hand info on how ’quality’ can empower lives. Please accept the heartfelt gratitude on this honour bestowed on us. Wishing you success in all future endeavours.
Shobha Nair, Editor, Dignity Dialogue
Rohit joins me in offering you, Mrs Lulla, Jigisha and your other colleagues our warmest congratulations for the splendid manner in which the QIMPRO AWARDS 2009 was organised and conducted at the Mayfair Rooms on the 10th February. The prestigious QIMPRO awards have risen to a high level and we wish you continued success in the future.
Raj Mohindra, Raj Mohindra Consultants
It was pleasure attending the Qimpro Award function, yesterday. Myself & my wife Mrs. Geetanjali are extremely thankful to you for giving us such an opportunity to interact with elite & quality conscious experts.
Pratap Rane, Senior Consultant, Bombay Productivity Council
Thank you for selecting me for assessing the projects for QIMPRO 28th edition. It was truly insightful how improvement / innovation projects, that I assessed, are close to business realities and help business to go to a newer heights. I am sure other projects are also of similar gravity. I have been associated with QIMPRO conventions in various roles since 2013 and I must appreciate the efforts taken by QIMPRO team to have projects of higher Quality over the years in the conventions. It has been always a learning experience for myself. Again BIG thank you to QIMPRO team.
Samir Palsule, Senior Manager, Voltas
A fantastic event , brilliant presentations by companies, world class , Indian organisations have truly proved that on Quality and Innovation they are amongst the best in the world . Qimpro in 25 years under Mr Suresh Lulla’s leadership has really facilitated in bringing Indian organisations on the world stage. Very creditable achievement as it strengthens India’s competitiveness as a nation. Onwards to the next quarter century...
Prof. Virendra Shukla, Adj Professor, SIMSR, Mumbai
It was very professionally handled process and gave deep satisfaction evaluating really good projects and got self learn
Milind Kulkarni, General Manager - Special Projects, Kansai Nerolac Paints
Deming once commented this: Somewhere down the line, we concluded that to work you need to go to an organisation, to learn you need to be in a classroom, and to enjoy yourself you need to be on a playground. Why can not these three be combined into one? Well, I can only say that at the Qimpro Convention I saw how people were attempting this. Way to go!"
Balaji S Reddie, Founder, The Deming Forum
I have been associated with Qimpro (as an Examiner) for 2 cycles now. I personally believe the structure of assessment and evaluation designed makes it a very fair practice and brings important objectivity. This in turn results in the correct projects being showcased and awarded.
Zahara Fernandes, Associate Vice President, e-Nxt Financials
Qimpro provides the platform to share the feeling of excellence. The processes are none other than the best in the world.
Mukesh Mahbubani, Manager - Manufacturing Processes, Corp. Cell-Aditya Birla Group
The quality of applications has indeed gone up significantly over the past 4 years that I have been assessing. This is a reflection of the value addition to Industry that this contest has rendered. Congratulations to the entire QIMPRO team for their zeal and perseverance in making this happen. It is indeed a great learning experience for one and all. It is my pleasure to be associated with this Annual contest as an Examiner. Thank You and Keep up the good work!
Pranay Jaiswal, Asst. General Manager, Reliance BPO
In one word, I want to say the Qimpro Convention is ‘Remarkable’. The arrangements were excellent and the cooperation /guidance /support by you and your staff were simply great.
Balasubramanian P, Titan Industries (Jewellery)
Everything about the programme had a touch of class and perfection which you and the Qimpro family are now renowned for.
L V Keshav, Senior Vice President - R&D, Corporate Quality and Systems, Ion Exchange
 I am extremely delighted with the following: 1.   Convention itself – very well organised 2.   Personalized services       a.   Certificates & Trophy at Convention       b.   Appreciation Certificate – customized service       c.   DVD covering my presentation – making me feel good every time I watch it You all are just making me feel ‘Special’.
Vikas Talikoti, Manager - Process Excellence, Firstsource Solutions
Many Congratulations to Qimpro Consultants Pvt Ltd for successfully hosting its 23rd Qimpro convention. It was an excellent & well organized event giving opportunity to witness various Lean Six Sigma projects, approaches adopted, tools & methodologies used and above all opportunity to meet many Quality professionals and Six Sigma Practioners in a single roof. Thanks for providing such a nice opportunity to us.
Venkatesan Mohan, Manager - Lean & TQM, NCR Corporation India
 It was a great event well organized and equally well executed.
Haresh Hiranandani, Associate Vice President - Service Quality, Kotak Mahindra Bank
It was our pleasure to be a part of the convention. Let me congratulate you on a smooth conduct of the entire event. The delay didn’t even count, as the overall experience more than made up for it. I would also like to appreciate the level of the improvement projects that were brought to the forum by all participants. It was a thorough learning experience for me personally.”
Nishi Podhar, Kansai-Nerolac Paints
On behalf of L&T Heavy Engineering-HZMC, We are thankful to you for all the support & learning opportunity given by you yesterday in qimpro Convention 2012.
Nilesh Parekh, TQM & OE, L&T Heavy Engineering
Really encouraging for me, matter of pride to be on board with QIMPRO, I also want to be examiner this year. Also I will encourage my known to participate in this.
Kuldeep Tyagi, Assistant Director, Quality Council of India
Working with Qimpro Convention on Project Assessment is very excting and challenging . It gives pleasure professional recognisation to associate with Professionally managed team who not only understand real mean of quality also demonstrate same in their work . I love to once again associate with this assessment activities not only as Examiner alos other role as Judege if considered.
Rajesh Zaveri, Lead Auditor - Certification, Rina India
The assessment was fair and accurate . Would have loved to see some more participation in the innovation section.
Balaji S Reddie, Founder, The Deming Forum India
 Was conducted systematically and timely.
Dr Alka Mitra
Qimpro is doing good work to improve awareness about quality / Environment / Productivity by organising such compitition. I would always support such activities to extend I can.
Shyamkant Dikshit, Proprietor, Vawe Solutions
As examiner, Qimpro provides an excellent opportunity to understand different improvements and initatives for improving Quality, Climate Change, Productivity, Cost, Morale of the employees. I willing to continue as examiner.
Cyril Danthi, Assistant Manager - Business Excellence, Tata Projects
 It was very professionaly handeled process and gave deep satisfaction evalauting really good projects and got self learning as well!
Milind Kulkarni
The assessment process is well matured & brings uniformity in the judgement. The pool of examiner from various sector/ industries brings a lot of freshness/ unbiased examination. The process also helps the examiner to learn what is relevant to their industries as well & give an exposure to them in the new trends/ benchmarking data for self learning.
Soumyabrata Khan, FLE-FEAO, Trident
It was good experience indeed to go through different case studies of other organizations while evaluating case studies for Qimpro Convention 2012. It’s really an excellent approach to take care of different stakeholders, even after accomplishment of the program.
Arup Mukherjee, Quality Leader - Six Sigma Cell (Corporate), Reliance Industries
It was indeed a pleasure and a privilege to be associated with Qimpro Convention. I would like to place on record my thanks for a wonderful day of learning. The quality of the interaction was of the highest level and it was heartening to see the involvement and passion of the teams. I would particularly like to highlight the section on "Healthcare" which were most insightful and with a lot of novelty. My thanks once again to the Qimpro team for having me associated with the convention. Looking forward to continued learning
Preeti Singh, Assistant Vice President - Business & Service Excellence, HDFC Standard Life Insurance
I had enjoyed your programme. A great success! Shall be in touch.
Dr Amit Ganguly, Chief - Business Excellence (Retd.), Mukand
This Convention showcased the substantial efforts of committed organisations and people whose skills have been honed and sharpened by Shri SL over the last thirty years..SL stands tall as a leader and makes India feel proud.
Dr Narayan Hariharan, Advisor HR & Corporate Relations
Great Event. Great opportunity to learn and share with the best industries of the nation representing different sectors. Our team (Thirumalai Chemicals) had a great time at the convention. It was very nicely arranged and conducted. Our team presented some of our unique and best practices at the convention. We thank Shri Suresh Lulla and entire Qimpro team for this great event. We also thank the jury members for the prizes and recognition given to our organization yesterday. Many many thanks.
D R Dhariwal, Chief Executive Officer, Thirumalai Chemicals
The Six Sigma Course held at Bombay on 25th to 27th Aug 2011 was an eye catcher. The course black belt instructor Mr. Anirudha was extremely good . As healthcare personnel , we got to know how to manage quality in parallel with budgeting & increasing the revenues for hospitals. We recommend you to have such programs to broaden our outlook & how situations could be dealt with.
Dr Minnie Bodhanwala, CEO, Baroda Heart Institute and Training Centre
Thank you so much for speaking at the Kuwait Quality Best Practices Conference last week [on 26-Sep-16]. Your presentation was very well received; the participants gave excellent evaluation (4.66 out of 5).
Prof. Tariq A. Aldowaisan, Founder, Gulf Lead Consultants, Kuwait
Our sincere thanks for delivering a talk on Quality for Hospitals at Medicall Delhi [on 10-Sep-16]. It was a thought-provoking and energising lecture. We are looking forward to many such talks from you sir.
Srivatsan V, Director, Bio Vedas Consultancy
 It is so difficult to encapsulate 25 years in under 7 minutes...... but that’s Qimpro for you...... A Fitting tribute to the hard work put in by the irrepressible Suresh Lulla !!
Balaji S Reddie, Founder, The Deming Forum India, 25 Years of Qimpro.wmv
 I take this opportunity to thank you & place on record my sincere appreciation for your exemplary contribution for quality improvement in Indian industries through organizing such events for knowledge sharing among Indian companies.
H S Kohli, Executive Director, Reliance Industries
Congratulations to you and your dynamic team at Qimpro on the great work you have been doing for 2 decades, and wish you continued success and glory in the years ahead.
Suresh Goklaney, Vice Chairman & Managing Director , Eureka Forbes
Qimpro has been the pioneer of quality movement in India. Unlike many other consulting firms, Qimpro works with its clients to build capacity within the client organization such that it is able to stand on its own. Qimpro’s internal processes and standards are world class.
Dr Santrupt B Misra, Director, Aditya Birla Management Corporation
We at Tatas, are appreciative for our long association with Qimpro. Our valuable association dates back nearly two decades. Qimpro has helped the Tata Group immensely in quality improvement – especially in companies like Tata Steel – and has also helped to shape the minds of many of our Tata leaders, towards achieving excellence and breakthrough improvement.
Sunil Sinha, Chief Executive Officer, Tata Quality Management Services
Qimpro and Mr Suresh Lulla were instrumental in getting ITC Packaging to move up the Quality Path and to appreciate the principles of the Juran Trilogy of Quality Improvement, Quality Planning and Quality Control.
R Srinivasan, Member - Corporate Management Committee, ITC
With the proactive and aggressive approach of ’Hindalco’ for quality improvement, Qimpro’s professional knowledge and expertise in the field of "quality improvement" helped the company multifold.
A K Agarwala, Chairman - Business Review Council, Aditya Birla Management Corporation
In order to standardize our business excellence model across various departments, we introduced an internal TQM award and QIMPRO supported us in carrying out the assessments and suggesting improvement areas.
H S Kohli, Executive Director, Reliance Industries
We were very much impressed by the total Dedication and Commitment of Qimpro team led by Mr Suresh Lulla himself. Obviously we got good results. I am sure Qimpro will continue to serve the Indian industry well on the march towards Global recognition.
Kewal K Nohria, Advisor, Crompton Greaves
 Qimpro with the leadership of Suresh Lulla has done yeoman service to make managers and workers conscious of quality factor.
F C Kohli, Former Deputy Chairman, Tata Consultancy Services
Qimpro’s involvement with the Ashok Piramal Group was initiated way back in 1993. This was well before industry had recognised the importance of good quality – whether product or service. This focus brought in a lot of awareness and saving across the Group. Without Qimpro this would not have been possible.
Urvi Piramal, Chairperson, Ashok Piramal Group
I’m an admirer of your organization as it is the only organization I encountered in India that “walks their talks”
William Toose
 I still recall the wonderful sessions we had with you at the Aga Khan Hospital and still have your material on TQM.
Dr Lloyd Nazareth, Chief Executive Officer, Wockhardt Hospitals
IMC Ramkrishna Bajaj National Quality Award has gained great prestige over the years and has helped to mould the mindset of quality professionals and hundreds of Corporates. Huge credit for this goes to the outstanding leadership of Mr Lulla.
Niraj Bajaj, Chariman and Managing Director, Mukand
I have observed with great admiration the evolution of Qimpro over the past two decades. What differentiates Qimpro is its singular passion for transforming Indian organizations, and their human resources, into world-class quality assets. Examples abound. In addition, I have personally experienced the transparent and robust processes Qimpro follows for recognizing individuals, teams, and organizations. I consider each of these three processes themselves emerging as `best practices’!
Dr R A Mashelkar, National Research Professor, CSIR Bhatnagar Fellow and President - Global Research Alliance
My warmest and sincerest congratulations to you and your wife as QIMPRO celebrates its Silver Jubilee this year! I have, though from the outside in a way, witnessed Qimpro’s signal contribution to so many organizations and the credibility, respect and admiration it now commands in the hearts and minds of business and non business people alike. You have built a ‘Brand’ which I am sure, not only yourselves as its Founder, but the entire team at Qimpro must so deservedly be proud of. I too am very proud of my acquaintance with you.
T R Doongaji, Credibility Consulting
The Six Sigma Course held at Bombay on 25th to 27 th Aug.2011 was an eye catcher. The course black belt instructor Mr. Anirudha was extremely good . As healthcare personnel , we got to know how to manage quality in parallel with budgeting & increasing the revenues for hospitals. We recommend you to have such programs to broaden our outlook & how situations could be dealt with.
Dr Minnie Bodhanwala, CEO, Baroda Heart Institute And Research Centre
The realization of the colossal waste in re-work and rejections had dawned soon after we began the Juran journey, which led to a systematic attack on process improvement and fool-proofing.
Chandra Mohan, Vice Chairman & MD (Retd), Punjab Tractors
I personally spend considerable time in communicating with people, on how and why it is imperative for our company to change, to restructure itself, and to continuously and relentlessly reduce wasteful costs.
Dr J J Irani, Director, TATA Steel
Heartiest Congratulations! It has indeed been a phenomenal journey. As you celebrate your Silver Jubilee, here’s wishing that Silver turns to Gold. May Team Qimpro scale greater heights, and taste many more successes in the next 25 years.
Manish Trehan, Chief Executive Officer, PTU’S Gian Jyoti School of TQM and Entrepreneurship
Congratulations for completing a milestone for QIMPRO and marching towards Golden Anniversary. Suresh, you have a lot for the Quality Community in creating awareness, educating professionals and making available venue for recognition and progress.
Navin S Dedhia , National Director, American Society For Quality
My heartiest Congratulations to QIMPRO and its Leader Suresh Lulla on the occasion of completion of 25 years in service to the Indian industries and its leaders. Suresh, you have taken India at a new level with your innovative approaches and applications of simple quality principles. Your vision of ’Made in India’ and ’Make it Better’ have come true by creating quality awareness and educating industrial leaders and users. I wish you all the success in your future journey on the path of quality excellence
Navin S Dedhia , National Director, American Society For Quality
Mukund had the pleasure of associating with Qimpro for several years since 1989, under the able leadership of Mr. Suresh Lulla, when we initiated the Juran Quality Improvement methodology in the company. The cross functional team approach introduced by Qimpro resulted in a cultural change across the organization, improved communication/ presentation skills, overcame the initial fear of change and most importantly helped us create a strong foundation in our efforts to implement TQM activities which has borne fruit over the years. I congratulate Qimpro for achieving 25 years and wish them the very best in the years to come. Best regards,
Niraj Bajaj, Chairman & Managing Director, Mukand
With Qimpro completing 25 years of its uniquely useful work, Quality Movement in India is coming of age. India needs a leader in the Movement who can influence rigour in zealously guarding and promoting quality standards across variety sectors. Wish Qimpro a many more years of its yeomen’s service!
Prof. Y K Bhushan, Vice Chancellor - ICFAI University, Meghalaya; Sr. Advisor - IBS-Mumbai;
Dear Suresh, Qimpro is an integral part of many success stories from India. I know your passion for the "Made in India" label of Quality. Your passion, commitment and expertise in the field of Business Excellence are legend. We at Haribhakti and BDO consider you to be the JURAN of India. Best wishes on your 25th Anniversary and always!
Shailesh V Haribhakti, Chairman, BDO Consulting
Qimpro helped ONIDA to make quality improvement a way of life and this in turn helped us to manufacture products of "world class quality" and make Indians proud of the "Made in India" label.
Gulu Mirchandani, Chairman & Managing Director, Onida
Qimpro has been an early ally in Marico’s growth journey. They helped us appreciate the criticality of quality in building credible product brands. With their help, we set up quality systems that took roots and helped Marico in its emergence as a consumer products major. On its 25th birthday, I wish Qimpro the very best for a long innings ahead.
Harsh Mariwala, Chairman & Managing Director, Marico
Dear Suresh, Thank you. My Compliments for Qimpro completing 25 years of fruitful service to Indian Industry. My association with Qimpro goes back to 1993 when they helped us Improve quality in the fan division of Crompton Greaves where I was the MD. Since then I have watching with great interest the initiatives taken by Qimpro to enhance the competitiveness of Indian Industry including propagation of Best Practices. Qimpro has also brought Quality as a focus area not only in Industry but also in Education and Health Care by honouring Champions in these fields. My best wishes to Qimpro for many more years of service to Indian Nation. Regards, Kewal Nohria
K K Nohria, Advisor, Crompton Greaves
Dear Sir, A note to say thank you on behalf of my team for making our first user conference in India - KronosLive India 2014 such a magnificent success. Your presence and participation was invaluable in it’s success. You don’t know how much my team and me personally, value your joining us for the Guest keynote on Day2. You set the tone for the outstanding success of the event on Day2. We strive to raise the bar in everything we do, and thank you for your support in raising the bar with our first " KronosLive India". Our customers, partners and everyone who attended were effusive in their praise on the conduct of the event, it’s content and quality, and in particular your session. Thank you once again. Best regards James
James Thomas, Country Manager, Kronos Systems (India)
Quality is a religion and one must pursue its customs to become religious. I have added one more custom to this pursuit by attending "Certified Examiner for Quality Management’ program at Indian Merchants’ Chamber, Mumbai. Having conducted 17 assessments through CII EXIM Business Excellence, HR Excellence as well as Max India’s Max Performance Excellence Framework, it was an experience meeting Maya Desai and Mr. Suresh Lulla during the training program. Thank you IMC RBNQA Trust for building this movement brick by brick. I completely believe that "’India can do and do it better"
Sachin Garg, Assistant Vice President - Quality & Max Life Insurance
Dear Mr Lulla, It was a privilege to attend the lectures you gave as part of the IMC RBNQA Examiners` course. I also went through some of your posts over the weekend. While I am not a career quality professional per se, the values of performance excellence are much ingrained now.
Dr Vivek K N Singh, Vice President - Safe Drinking Water, Sahara India Parivar
Today, Qimpro is recognised as one of the pioneers of the quality movement in India, inspiring several companies and organisations by setting several benchmarks within the field of quality. I would like to congratulate the team on celebrating 25 glorious years and wish them every success for the future.
Anand Mahindra, Chairman & Managing Director, Mahindra & Mahindra
In our journey to becoming a world-class organisation, quality in every aspect has been and continues to be a never ending obsession. Over the years, Qimpro has partnered with us in creating value through driving home the message, that in the pursuit of quality there is no finish line. Consequently, quality is ingrained into the very genetic coding of our Group.
Kumar Mangalam Birla, Chairman, Aditya Birla Group
It was in late 1980s that the Indian Industry started to liberalise and had to face international competition. It was immediately apparent that quality standards in India were far behind those required for competition in the international market, and we stood little chance to make inroads with our products and services. It was in those early years that QIMPRO, led by Mr. Suresh Lulla, too significant steps to lead India’s Foray into the quality conscious world. It was a proud privilege for Tata Steel to be associated with QIMPRO in those early years. I do believe that both organizations benefitted tremendously from that early cooperation. Since then QIMPRO has grown from strength to strength and I wish it continues to give Indian industries the service it has given in the past.
Dr J J Irani, Director, Tata Sons
In the seventies, 1 Inspector for 10 and 100% Inspection was the norm in India. With R&D in PTL’s genes, upgrade of Swaraj Quality was a continuous process from Day-1. I had read of Japan’s postwar Quality Revolution courtesy the teachings of Drs. Deming & Juran and had even gone ahead to add a statistician to our Quality Deptt. Did not even make a dent. Our rate of Improvement continued to crawl; nowhere near what had become routine with Japanese industry. I was on the look out for Dr. Juran’s tapes. It was in this process that I chanced to read of QIMPRO & its Juran connection on the morning’s Delhi-Bombay flight in India Today. Landed in its office in the afternoon when partitions were still being nailed; Suresh and I sat on packing cases. In the one-hour that we spent together, it became amply clear that our answer lay in Dr. Juran. I picked up Dr. Juran’s “Managerial Breakthrough” and ordered a set of his tapes. Our journey with Dr. Juran began on my return to Chandigarh. 22 CFT Teams working on 22 diverse Projects identified by the entire Management Group. 6 months to complete; Weekly monitoring by entire Group;. Results astounded everyone. Made it amply clear that TQM was not culture-specific to Japan, but equally doable in India. Our JV with Mazda of Japan added the next twist ; aggressive Goals of 30% Improvement year after year. It converted me into an evangelist for TQM with Suresh That bond between me and Suresh has grown stronger over the years. Dedication in 2004 by Punjab Technical University of its First Advanced School to TQM was a landmark in that journey. It is perhaps the only School of a Technical University focused on TQM. Ground covered by the School in its eight years of existence has also been fascinating: North-‘west QualTech Awards for TQM initiatives by industry; Week-end B.Tech and MBA Programmes in TQM for working Professionals; Short-term Programmes and the works. Marketing TQM in India is not easy. Full marks to Suresh for making QIMPRO into a live and vibrant Institution which has created a new culture in a whole host of large industry. May QIMPRO’s next 25 years bring greater success and glory.
Chandra Mohan, Vice Chairman & MD (Retd), Punjab Tractors
Our association with Qimpro started early in our Quality journey, when “Safety” was our buzz- word. We knew we were on the right track as safety was undoubtedly the most important aspect of care in a health industry. But on joining hands with Qimpro, we started doing things scientifically & systematically, with a focus on tangible results. Qimpro spelt out “cost of poor quality” & of “rework”, things we had never quantified or addressed before. Our managers became more informed &alert, thanks to our training in the classrooms of Qimpro. The training sessions were really enjoyable & we all looked forward to addressing challenging issues back on the job. Not only did our Quality journey with Qimpro help us in our profession, it also changed the way we looked at things in our day to day lives, especially in our interaction with people. We are so glad Qimpro happened to us. We wish them the very best in their 25th year of commitment to Quality.
Dr Sultan Pradhan, President & Chief of Oncology & Dr Meher Elavia, Hon. Joint SecretaryGoverning Board, Prince Aly Khan
The resounding success of Qimpro and its initiatives like the BestPrax Club, Quality Improvement are entirely due to your [Suresh Lulla] commitment and hardwork. Congratulations for building such a marvellous organization!
Dr Santrupt B Misra, Director - Group HR, Aditya Birla Management Corporation
The NDP-Healthcare initiative using LSS enabled capacity building in quality improvement. The methodology and Qimpro team enabled our staff to easily find and use quality tools appropriate for their needs, regardless of their experience in process improvement. Indian healthcare will now see how quality has reduced cost and enhanced profitability.
Dr Parag Rindani, Corporate Head � Medical Services, Sterling Hospitals, Gujarat
I would like to share that the overall experience of the Problem Solving workshop with Mr Suresh Lulla was too empowering and engaging. Participants feedback has been very encouraging and learners are all set to take it up to the next level. On behalf of my team I would like to thank Mr Lulla for sharing his knowledge beautifully and making us understand the Problem Solving Methodology with great ease. Seeing the success of the workshop, management would want him to take up another session for us.
Tanu Vishwas, Manager - HR , Centre of Excellence, Learning & Development, Jet Airways (India) Ltd.
I opted for the Quality Improvement Associate certification course and have not been disappointed. The study material provided was really world-class. Because Qimpro’s certifications are designed for self-study, it has been convenient in assisting me to achieve Quality Professional credentials. Whenever I had a question, it was answered immediately, even though I am based in Qatar. The examination was arranged as per my convenience in Chennai. I have had a wonderful experience with QIMPRO and would highly recommend them to any individual or organization interested in expanding their educational training/certification needs at an extremely affordable price.
Kalisa Lingam, Project Civil Engineer, Hyder Consulting - Qatar
I sincerely thank to you for your focused guidance in achieving the desired results for my Black Belt certification from Qimpro College. I am glad to see the score for this examination for which I had been preparing since February. In fact, I have added a lot of value to my knowledge after going through the Primer and CD provided by QCI, USA.
Diljiit Singh
It was a Delightful experience pursuing the Six Sigma Black Belt Certification from Qimpro College right from receiving the study material which was sent so quickly and in wonderful packaging, to the examination in Delhi which was arranged superbly. The Delhi Exam coordinator Ms. Saima Waseem was also very supportive and ensured that I am thoroughly comfortable during the examination. Even the wonderfully packaged Six Sigma Black Belt Certificate was received by me within 48 hours of clearing the examination. The QCI study material is quite extensive & easy to understand. The support received from Qimpro Personnel is highly commendable too including Mr. Anirudh Chakravarty who evaluated my project and recommended the same for Black Belt Certification and Ms. Jigisha Lulla who was very supportive in answering my numerous queries and ensured that they are resolved to complete satisfaction.
Hemant Kumar, Project Manager, HDFC Bank
The BestPrax process helped us realize our strengths, in terms of existing best practices. We were awarded the BestPrax Benchmark 2016 in the Services category at the BestPrax Conclave. More importantly, we plan to use the comprehensive feedback report to raise the bar through an action planning exercise for both best and weak practices. This will drive our business excellence journey.
Sachin Garg, Head - Strategy & Business Excellence (CQH), Tata Housing Development Company Ltd.
Tata Power has participated in the harvesting of best practices by the Bestprax Club for three cycles in a row. We have found the process tremendously rewarding, and aligned to our journey towards business excellence. Starting with the process of identifying the best practices that reside within our organisation through a methodology akin to appreciative inquiry that involves critical people in the organisation, to the process of defining, articulating and then presenting those practices in a forum where other organisations are also there to share their best practices, and finally to present these practices in an international awards process where our practices are evaluated and critiqued, and where we get to learn about other organisations' best practices is a rich and rewarding way to learn and share. The fact that this is done in a way that celebrates our strengths, rather than focuses on our opportunities for improvements is a refreshingly different way to build on what we are good at doing.
Vivek Talwar, Chief Culture Officer, Tata Power
Dear Suresh, I noted with interest your pre-Roadshow Conclave and selection of best practice organizations. I think this step was commendable and should add significant value to the Roadshow event. You all are to be commended. Best personal regards, BOB
Dr Robert Camp, Founder, Global Benchmarking Network (GBN)
…really well done on the Conclave! It was a major success and you should feel really proud!
Dr Robin Mann, Chairman, Global Benchmarking Network (GBN)
Dear Bob [Dr Robert Camp], …Robin and I delivered presentations, facilitated workshops and judged the BestPrax Benchmark Competition at India’s BestPrax Conclave. The event was extremely successful. We judged 16 best practice presentations covering about 50 good practices and the standard was very high. It was probably one of the best events I have attended anywhere - the amount of knowledge sharing was impressive. Suresh and his team did a fantastic job! We have chosen 6 of these best practices to be presented in detail at the Roadshow along with presentations from yourself, Robin, Holger, Navin and myself – like in Toronto in 2008…
Bruce Searles, Benchmarking Partnerships, Australia (May 2010)
You are doing a great service to the quality profession and to India by organizing and conducting such a workshop. You are genuinely involved in making ’Brand India’ to move forward to a new height. I wish you grand success in the Executive Workshop on Structured Benchmarking on June 16 - 17, 2010.
Navin S Dedhia, American Society for Quality, USA (May 2010)
Thank you so much for keeping me informed on the most interesting activities at the BestPrax Club. I am sure the presence of Dr Robert Camp will provide an invaluable experience for all participants. Regrettably I will not be able to be in India at that time, nevertheless I wish you continued success in all your activities.
Steve Forte, USA [Retired from Jet Airways] (May 2010)
This was the first time Eureka Forbes participated in the BestPrax Benchmarking Competition. We found it an extremely well put together program. The whole event, right from the conceptualisation to the execution stage was carried out with a great deal of finesse. It gave us an opportunity to learn and understand some of the wonderful work being done by other companies and institutions in the field of Leadership Governance. More importantly, it also made us introspect and gain a deeper appreciation of some of our own practices that we at times tend to take for granted. The Conclave, in particular, added tremendous value to the entire process of knowledge sharing. We look forward to deepening our association with Qimpro and the GBN to add to our learning curve.
Marzin Shroff, Chief Executive Officer, Eureka Forbes (May 2010)
The efforts of the Best Prax Club to cultivate a culture of Total Quality and Benchmarking in the country and educate Indian Managers about the same are commendable. Categorically recognizing the Star practices was a real WOW.
R K Bansal, Location Head, Hindustan Zinc (May 2010)
The resounding success of Qimpro and its initiatives like the BestPrax Club, Quality Improvement are entirely due to your [Suresh Lulla] commitment and hardwork. Congratulations for building such a marvellous organization!
Dr Santrupt B Misra, Director - Group HR, Aditya Birla Management Corporation
Once again sincerely thanking Qimpro for wonderful course material. I could get through Certified Six-Sigma black belt exam [in Oct-15].
Rajesh Pathak, Quality Head - CRB, Schaeffler Group
I appeared for ASQ's CMQ-OE Exam in 2013 for which I ordered the Exam CD from Qimpro. The material was excellent and nicely tailored keeping the syllabus in mind. The Exam CD is well programmed to understand the strong and weak area’s of the various topics. Simulated tests helped me to prepare and crack the exam in a very short time. My experience prompted me to order the CSSBB Primer and Exam CD from Qimpro this time for ASQ's CSSBB Exam in October 2015.
Rajesh Pathak, Head Quality - Roller Bearings, FAG Bearings India Ltd. (Schaeffler Group), Vadodara
Thank you for the prompt response to all our questions and for the well packaged delivery. The contents of the QCI materials are excellent.
Basavraj Biradar
Thank you very much for sending the material so quickly. My experience with Qimpro has been fantastic. The packaging was superb and the materials were delivered within 3 days of sending the DD.
Shriram Sohoni, Deputy General Manager - Quality, Cummins India
I am happy to inform you that I cleared ASQ CRE exam successfully. For my preparation I used QCI primer material, solution text and exam CD which helped me a lot. I am thankful to QCI for coming out with such a comprehensive, in-depth study material.
Subramanyam V, Bangalore
I took the ASQ Six Sigma Black Belt examination in October of 2009 and I came out with flying colors. I dedicate this success to QCI Primer and Exam CD. Though I used Benbow and Kubiak, Breyfogle as reference material however at times I found the explanation and concepts too esoteric nevertheless the QCI Primer explained them in a very lucid manner, easy to understand and grasp. Further more, the concepts were backed by very practical examples from day to day life which made it very easier for me to relate with the concepts. The Exam CD was icing on the cake, it has exhaustive questions and simulation exams and it ensures you fully equipped for the actual examination. That being said, I thank QIMPRO for having such wonderful material which helped me sail through.
Alok Gupta
I have cleared the Black Belt ASQ exam March 2010 and I must say that the 1000 question CD and the Primer book are a must to clear this exam.
Amit Jain
The ASQ certification results have been announced and I passed the Black Belt examination. One of my primary references was QCI’s Electronic Exam CD which is offered by Qimpro. It helped me a lot. Thanks for the support provided.
Rajeev R Nair
I am almost done with my preparations for the ASQ exam from the QCI material purchased through your bookstore. I must acknowledge that the material have been designed very well made which made my studying much easier. The sample questions and explanations of the correct answer in the Solution Text also helped elaborate the concepts well.
Swati Trivedi
Thank you for all your timely assistance. Qimpro has helped me reach this far with my attempts towards the ASQ CSSBB. Qimpro College’s prep tests helped me for the actual ASQ exam environment. Since I wasn’t attending any coaching classes and didn’t have a tutor or the assistance of an MBB, your tests were the best way for me to evaluate my performance.
Anishan Saldanha
I purchased the CSSGB material for a friend appearing for ASQ Exam. The person was well acquainted with the Six Sigma concepts prior to getting the material. I must say that the material was very exhaustive and it made her enable not only learn the concepts but successfully passing the exam. I found that the material is a wonderful resource for the Six Sigma Green Belt aspirants.
Nitin Gupta
Thank you very much for sending the material so quickly. My experience with Qimpro has been fantastic. The packaging was superb and the materials were delivered within 3 days of sending the DD.
Shriram Sohoni
I have had the pleasure of using QCI material, which has the advantage of being designed according to BOK of the ASQ exam I am targeting. The material is quite comprehensive and is well recommended. I have in-depth familiarity with many topics I use in daily work and find it to be a good source of information for any first timer, and a quick refresher for an experienced user. It does require referring to supporting text for full understanding for less used topics. Overall the layout, style, ease of navigation, and the material in itself is very helpful as a student for ASQ certification.
Parijat Pande
The QCI materials supplied are excellent!
Vijay Chari
Thanks a lot for "Quality Fables" books. These books are really excellent and useful.
S N Bhat, Director - Manufacturing & Business Excellence, Trident India
The book makes excellent reading and is well presented. I could not put it down till I finished reading the book last night. Congratulations for your contribution to the Quality movement.
Dr S Rama Iyer, Independent Director, Inox Renewables, Inox Wind, Inox Wind Infrastructure Services, Gujarat Fluorochemicals, Deepak Fertilisers and Petrochemicals, Thirumalai Chemicals
I am still treasuring your first Quality Fables. It was an excellent piece of work. Was pleased to receive Quality Fables 2. Indeed a commendable achievement!
Gulu Mirchandani, Chairman, Mirc Electronics Ltd.
Thank you for the Quality Fables. Beautifully brought out and so easy to read. I shall preserve and savour these again and again!
Anjali Mathur, Director & COO, The Information Company
Thank you for sending me your two slim volumes of ‘Quality Fables’. I am thoroughly enjoying them. The format, the content and writing style are a perfect match, the lessons simple to understand, and the quality issues you have selected to focus on are so endemic and widespread. Great work Suresh!
Dr Gita Piramal