Business Excellence

Service Highlights


  • Graphical profile and rating of the current level of ’quality of management performance
  • Existing noteworthy performance
  • Critical program suggestion for the following 6-18 months
  • Suggestions for continual improvement
  • Action plan for achieving progressive levels of quality performance.

Long term

  • Measurement of organizational progress towards the vision
  • Benchmarking of divisional 'quality of management performance'
  • Benchmarking of supplier 'quality of management performance'
  • Applying for a Business Excellence Award.
  • Action plan for achieving progressive levels of quality performance.

Increasingly, Indian organizations are integrating Quality into their winning business strategies. Integrating quality with financial, marketing, technology, and human resource strategies. All this towards a singular vision of transforming their respective organizations to benchmarks for Business Excellence

To help them in their endeavor, companies need a reliable method for determining:

  • How near or far are they from their vision?
  • How balanced are their initiatives to help them move towards their vision?
  • What needs to be done to remove the imbalance?
  • How to set objectives to meet the next milestone?

The International Quality Maturity Model (IQMM) structured assessment protocol is an objective and quantifiable rating system that can help organizations to:

  • Establish their present position
  • Deploy precious resources effectively
  • Invest wisely in the future
  • Achieve their desired results to stay ahead.

IQMM Scope

The IQMM structured assessment protocol is constructed around 12 Business Elements, 150 Sub-elements, and over 1200 questions. The 12 Business Elements are:

  • Leadership
  • Strategic Planning
  • Business Results
  • Customer and Market Focus
  • Measurement, Analysis, and Knowledge Management
  • Cost of Poor Quality
  • Human Resource Focus
  • Value Creation Processes
  • Support Processes
  • Supplier Partner Focus
  • Improvement and Innovation
  • Internal Quality Audits

Progressive Levels of Business Excellence:

Progressive Levels of Business Excellence

Our Offerings

Business Excellence