6 & 7 November 2019 | 31st QualTech Prize
HDFC Life is one of India's leading life insurance companies, offering a wide range of individual and group insurance solutions that meet various life stage needs of customers, including Protection, Pension, Savings & Investments, Health, etc.
6 & 7 November 2019 | 31st QualTech Prize
Cratering, a coating defect, is the formation of small bowl-shaped depressions in a coating film. These depressions frequently have drops or bands of material at their centers and raised circular edges.
6 & 7 November 2019 | 31st QualTech Prize
Root cause analysis of unpaid customer benefits revealed that annuity amounts have been pending for disbursal due to requirement of Life Certificate/Certificate of Existence (COE). This is largely on account of customers, being senior citizens, not being able to visit our offices for submission of required documentation.
6 & 7 November 2019 | 31st QualTech Prize
Aditya Birla Finance Limited is a lending arm of Aditya Birla Capital providing loan to corporates, SMEs, HNIs. ABFL operations embraces of 6 lines of businesses divided into multiple processes (15) and sub-processes (72) comprising of complex and manual activities.
6 & 7 November 2019 | 31st QualTech Prize
Aditya Birla Finance Limited is a lending arm of Aditya Birla Capital providing loan to corporates, SMEs, HNIs.
6 & 7 November 2019 | 31st QualTech Prize
According to IBEF, insurance penetration in India is 3.69% in 2017 with growth potential of 12-15 % CAGR. Aditya Birla Capital has a vision to provide complete money solutions right from cradle to grave.
6 & 7 November 2019 | 31st QualTech Prize
ABFL being financing arm of Aditya Birla Capital cater financing needs of its customer through offering solutions such as Personal-loan, business-loan, mortgage-loan, LAS etc. In line with Mission-Q360, ABFL set up Digi-lending vertical to offer loan on digital platform.
6 & 7 November 2019 | 31st QualTech Prize
Increase in complaints due to double payment debits and policy lapsation as a result of irregular auto-pay transactions demanded diagnosis which revealed two-fold problems
6 & 7 November 2019 | 31st QualTech Prize
Aditya Birla Sun Life Insurance Co. is the protection arm of Aditya Birla Capital with a revenue of 5900 crore and a customer base of 17 lakhs. It has multi-channel distribution strategy with DM channel contribute 5% of total sales.
6 & 7 November 2019 | 31st QualTech Prize
Agent onboarding process was a tedious activity. Three different functions involved including candidate/SM for application login, branch Ops for data entry & QC and central Ops for URN generation, offline training, exam scheduling. IRDA exam attendance and training was big hassle due to candidate’s resistance to attend the classroom training & exam. In FY18-19’, Management decided to bring entire agency transformation for quality of agents, customers and people.
6 & 7 November 2019 | 31st QualTech Prize
Sales of Mahindra tractors of 39 & 42 hp are not appreciable in few states of domestic market due to lower back up torque & customer perception towards Mahindra 4 cylinder engine offering comparing with the competitors offering of same power in 3Cyl. Engine.
6 & 7 November 2019 | 31st QualTech Prize
Body in White (BIW) is the metal shell on which all the systems or aggregates of the vehicle are fitted.
6 & 7 November 2019 | 31st QualTech Prize
Marico Limited, Baddi is engaged in Refining edible oils. We refine Rice Bran oil (RBO) which is most complex oil due to presence of impurities like Gums, Waxes, FFA. RBO refining is 5 steps process i.e. Degumming>Pre-bleaching>Dewaxing>Post- Bleaching>Deodorization. Each stage of refining removes/reduces a particular impurity.
6 & 7 November 2019 | 31st QualTech Prize
Marico Jalgaon setup in 1990, is engaged in manufacturing of Edible oil under the brand ‘SAFFOLA. There was an emerging need to automate some of the manufacturing processes to meet the market demands .However the challenge was to automate at lowest possible cost in-order to maintain the cost viability.
6 & 7 November 2019 | 31st QualTech Prize
JSW Dolvi has 4 MTPA (Million metric ton/Annum) Pellet Plant commissioned in 2014. In pellet plant, iron ore fines (0-10mm) is converted in high strength 9-16mm spherical balls without chemically changing iron ore; by grinding, balling and high temperature heat treatment. Lime, Coke and Bentonite is added as additive to achieve desired property of Iron Ore Pellet.
6 & 7 November 2019 | 31st QualTech Prize
Pre-Issuance Welcome call is a mandatory on-boarding procedure where the personal and policy details of the customers are verified without which policies are not issued. This initiative has greatly helped in increasing persistency and decreasing mis-selling percentage.
6 & 7 November 2019 | 31st QualTech Prize
Mahindra After markets was facing T1T2 parts availability at dealers end, so Project was taken to improve T1T2 Stocks, With help of PDCA&DMIAC methods we could able to Increase customer satisfaction by parts availability,
6 & 7 November 2019 | 31st QualTech Prize
This project was taken up to meet overall cost reduction targets of Mahindra -SBU, reduction in order to receipt time & reduce transit claims. Increase customer satisfaction by on time deliveries.
6 & 7 November 2019 | 31st QualTech Prize
We are a captive Shared services for JSW group covering Finance and Account, procurement and HR Operations for 6 Business and 25 Locations.
6 & 7 November 2019 | 31st QualTech Prize
Conventionally Gold is considered a safe and reliable asset class for investors. That’s the reason why Gold is easily accepted as collateral for disbursement of retail loans among NBFCs and Banks.