14 April 2019 | CAHO
CAHOCON 2019 - Importance of Process Excellence for Enhancing Outcomes by Suresh Lulla
25 January 2018 | Qimpro Consultants Pvt. Ltd.
Performance Excellence is about delighting customers, employees, and society. In this case, employee delight and societal delight must precede customer delight. In business, healthcare and education.
December 2014 | Problem Solving Pro - Digital course
The concept of Quality is not a new one - the craftsmen who built the wonders like the Taj Mahal or the Pyramids of Giza were perhaps the pioneers in Quality. The one attribute that was common to all these craftsmen were their Creativity, Imagination, Ability to understand the customer’s requirements, Skills, and so on.