01 October 2005 | BestPrax Club Pvt. Ltd.
This conversation is a real-life incident between a Japanese supplier and an ISO 9000 auditor who went to audit them. After the audit, the company asked the auditor if he had seen everything he wanted to see:
15 July 2005 | BestPrax Club Pvt. Ltd.
"Economic success comes not from doing what others do well, but from doing what others cannot do, or cannot do as well." – John Kay. Whether they are internal efficiency projects or aggressive, all-out market share shoring up programmes, companies have seldom involved purchasing function in the strategic planning process. Often treated as a backroom operation, purchasing was rarely considered strategic enough to merit close attention from the senior management.
1 July 2005 | BestPrax Club Pvt. Ltd.
"Out there in some garage is an entrepreneur who's forging a bullet with your company's name on it. You've got one option now - to shoot first. You've got to out- innovate the innovators."– Gary Hamel. Worldwide, companies are facing fierce competition that is "…set in truly global context, with more capable players, higher stakes, and vastly different rules of engagement from those (known) to date." Driven to the point of paranoia, many fail to seize the opportunity and make successful moves.
15 April 2005 | BestPrax Club Pvt. Ltd.
“Failing organizations are usually over-managed and under-led.” - Warren Bennis. The concept of ‘Leadership System’ is one of the pillars on which, world-class organizations are built. The Malcolm Balridge Criteria defines it as “…the basis for and the way key decisions are made, communicated and carried out (within an organization)”.
1 April 2005 | BestPrax Club Pvt. Ltd.
That quality is a prerequisite and is no longer a differentiator in today’s intensely competitive business climate, is well known. However, what is not as clearly known is the fact that the cost of poor quality (COPQ) is substantial. COPQ cannot be mapped by current accounting practices and hence remains hidden. Reducing the COPQ can potentially unlock huge value, but it must be driven by the leaders. By addressing COPQ, companies can look to adding 10- 15% of the total costs to the bottom line without any capital investment.
1 April 2005 | BestPrax Club Pvt. Ltd.
Performance measurement and management not only allows the organization to meet its immediate goals, but also enables it to align strategic decisions with the organization’s long-term vision and direction. The choice of data and metrics, and the integration of measurement outcomes into the organizational whole are crucial for effective performance management.