15 May 2008 | BestPrax Club Pvt. Ltd.
The labyrinth of hospital work processes form the skeleton of the organization, the structure on which its survival and sustainability hinge. In order to outrace competitors and deliver consistent high quality healthcare, a hospital’s work process design must incorporate quality and flexibility.
15 February 2008 | BestPrax Club Pvt. Ltd.
Setting and maintaining high service standards are key to customer satisfaction and delight. They are also useful tools that help a firm maintain that delicate balance between taking care of existing customers and pitching for potential clients.
15 July 2005 | BestPrax Club Pvt. Ltd.
"Economic success comes not from doing what others do well, but from doing what others cannot do, or cannot do as well." – John Kay. Whether they are internal efficiency projects or aggressive, all-out market share shoring up programmes, companies have seldom involved purchasing function in the strategic planning process. Often treated as a backroom operation, purchasing was rarely considered strategic enough to merit close attention from the senior management.