04 August 2012 | Business India
Virtually every human activity adds a certain amount of carbon emissions into the earth’s atmosphere. Technically, carbon footprint stands for a certain amount of greenhouse gaseous emissions (GHG) that are relevant to climate change and associated with human production or consumption activities.
10 June 2012 | Business India
Businesses should provide leadership in creating strategies to fight terrorism at a macro-level. Terrorism poses a major threat to businesses globally. Globalisation has shrunk the world into a smaller place.
15 April 2012 | Business India
Good corporate citizenship is about finding ways for society and business to work together. It is about an integration of ethical, economic, philanthropic, environmental and social values into the everyday running of a business in a seamless way.
30 March 2012 | Moneycontrol
Today, with new technology, changing customer preferences, growing markets, new geographies, and an open market with multiple brands/products, garnering a substantial market share is becoming tough.
30 March 2012 | Moneycontrol
Today, with new technology, changing customer preferences, growing markets, new geographies, and an open market with multiple brands/products, garnering a substantial market share is becoming tough.
30 March 2012 | Moneycontrol
Setting and maintaining high service standards are key to customer satisfaction and delight. They are also useful tools that help an organisation maintain a delicate balance between taking care of existing customers and pitching for potential clients.
October-November 2011 | Quality india (A QCI Publicaiton)
“Walk the Tallk” should be the mantra for people who want to become leader as leaders play an important role in shaping organisational goals, reckons Suresh Lulla.
November 2011 | Hosmac Forum Knowledge
The healthcare industry is going through a period of transition, where disruptive technologies and empowered customers are shaping the business landscape. Strategic planning is therefore imperative for survival and sustainability.
September 2011 | Aweshkar (Research Jounal)
Thanks to the rapid changes in industry and market trends, the employment market is full of opportunities for top talent to move up the corporate ladder. Increasingly, the customer too has a plethora of options to choose from.
July - August 2011 | IMC Journal
Visit any company website, or read any corporate brochure, the words “customer focus” invariably leap at you. What makes this a powerful trend is that it is not restricted only to the FMCG or the services sector.
July 2011 | Modern Medicare (Network 18)
Hospital audits help maintain standards of patient care. And with increasing growth in medical tourism, the booming healthcare sector must provide the best services possible. Hospital in India must ensure that audits take place regularly and they maintain the established standards.
May 2011 | Chemical World
Commercial enterprises, which proactively assess & quality the environmental impact of business operations & resource consumption through the measurement of carbon dioxide and other greenhouse gas emissions as well as implement strategies to reduce carbon footprints, are expected to attract investments and build a competitive advantage & a sustainable business.
March 2011 | Chemical World
Innovation, wherein something new and of high value is created, involves an entire process cycle from identification of opportunity, ideation and invention to prototyping & successfully implementing the idea. It thus creates new opportunities and growth avenues for an organisation
15 December 2010 | Industrial Engineer Magazine
This article reports on the experience of Kuwait National Petroleum Company (KNPC), the only refinery company in Kuwait, in utilizing the audit as a tool to improve its relationship with its local suppliers (contractors, manufacturers, and consultants.) The audit in traditional management systems relies on a relatively invariant checklist of items (audit protocol).
July - August 2010 | Quality India (A QCI Publication)
QCI’s national project on application of Lean Six Sigma tools in healthcare, conceived a year ago, has opened up new vistas to improve quality and productivity in healthcare delivery processes.
2 August 2010 | Collaborate, August 2010
Many people reduce the survey process to instrument design; this gets them quickly into troubles, as the quality of instrument design depends to a large extent on the outcome of the previous step “Setup & Plan.”
2 July 2010 | The Economic Times
Management fads of the 80s are all dying. But benchmarking remains as popular as ever. Why? Pioneer Robert Camp has the answers
May-June 2010 | Quality India (A QCI Publication)
In its effort to find out if lean and Six Sigma can coexist in organisations, the Quality Council of India has started the National Demonstration Project in 10 hospitals in southern and western India. The move is aimed to achieve improved patient satisfaction and upgrade the reputation of the hospitals.
14 June 2010 | DNA Money
Management fads have been studied. They show the average life span of a management (performance improvement) fad is about eight years. Best practice bench marking has been in existence over 20 years
7 June 2010 | Collaborate, June 2010
Selecting the appropriate sample size n is an important activity in survey studies, because it is related to the quality of inference (i.e. conclusions regarding the population) and sometimes cost; as a larger than necessary sample size could mean a waste of money.