6 & 7 November 2019 | 31st QualTech Prize
Conventionally Gold is considered a safe and reliable asset class for investors. That’s the reason why Gold is easily accepted as collateral for disbursement of retail loans among NBFCs and Banks.
6 & 7 November 2019 | 31st QualTech Prize
Agent onboarding process was a tedious activity. Three different functions involved including candidate/SM for application login, branch Ops for data entry & QC and central Ops for URN generation, offline training, exam scheduling. IRDA exam attendance and training was big hassle due to candidate’s resistance to attend the classroom training & exam. In FY18-19’, Management decided to bring entire agency transformation for quality of agents, customers and people.
30 November 2018 | 30th QualTech Prize
HDFC bank offers working capital facility to Medium and Smallmedium enterprises (MSME) via two business units i.e. Business Banking Group (BBG) & Emerging Enterprise Group (EEG).
30 November 2018 | 30th QualTech Prize
Aditya Birla Health Insurance Pvt ltd (ABHI) launched its operations in Oct16. Being a two year old, standardizing the level of service in order to improve our dropping NPS score (9%) was one of the major challenges.
30 November 2018 | 30th QualTech Prize
The Three in One account is a combined product of Savings, Demat and Trading accounts.
30 November 2018 | 30th QualTech Prize
HDFC Bank, India’s No 1 Bank*, provides personal loans with hassle-free documentation and superfast disbursals.
30 November 2018 | 30th QualTech Prize
We are in a digital age where all products/ services are instant. Hence there was a need to issue policy faster.
30 November 2018 | 30th QualTech Prize
HDFC Bank, World of banking conveniences. Our aim is to cater to our customers across the country and offer them best of services.
30 November 2018 | 30th QualTech Prize
Zonal/ Branch Operations @ABSLI is responsible for providing operational support to sales for seamless issuance of policies.
30 November 2018 | 30th QualTech Prize
For a Retail client peak season success defines revenues and market share. This outcome is heavily dependent on a resilient IT set-up.
30 November 2018 | 30th QualTech Prize
Customer, US based global information services and publishing company provides information, software and services to legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare customers.
30 November 2018 | 30th QualTech Prize
It was way back in 2017 when we had observed that few of our contact center agents trying to take out some time to play games on breaks or while availing pickup and drop.
30 November 2018 | 30th QualTech Prize
OnTheGO is a lifestyle-based enterprise digital application to give a best in class digital experience to all Brillians.
30 November 2018 | 30th QualTech Prize
Medical is a critical process as it impacts quality of underwriting, which is the backbone of any life insurance business leading to Profitability & Sustainability. To ensure Quality of Medicals we need to marry the twin objectives of “customer satisfaction” and “effective risk management” in a
cost-effective manner.
30 November 2018 | 30th QualTech Prize
Retail Loans especially Car Loan disbursal takes longer TAT for decisioning due to which business opportunities are lost. In case of Car Loans, customer walks in a car showroom to choose vehicle and wants his funding to be discussed and sanctioned instantly so that vehicle gets booked on the auspicious day.
29 November 2018 | 30th QualTech Prize
HDFC Bank has a vision to take banking services to rural hinterland – for rural folk to grow and take benefit of their own hard earned money. According to Agriculture Census, 85% of total land holding is with marginal and small farmers who have limited access to formal institutional credit.
29 November 2018 | 30th QualTech Prize
Persistency being one of the key drivers of profitability in a life insurance business is our Company Dashboard parameter. Benchmarking and analysis
of current performance and persistency management practices led to identification of gaps in our current process.
29 November 2018 | 30th QualTech Prize
Edelweiss Tokio Life Insurance, the fastest growing Insurance service provider of term and non-term insurance to retail customers as per their needs and underwriting standards.
29 November 2018 | 30th QualTech Prize
Product selling and X-selling was done by sales Relationship Mangers (RM) on the basis of past experience with clients and their past interaction with customers.
29 November 2018 | 30th QualTech Prize
Aditya Birla Wealth Management has been one of the leading wealth management companies carrying a strong brand name.