Welcome Guest
|
Login
|
Signup
|
Cart
0
|
Contact
Toggle navigation
About
Who We Are
Partners
Testimonials
Certifications
Qualitist Badge
ASQ Exams
Self-Study
Digital
Bookstore
Advisory
Problem Solving Rx
Intelligent Cost Reduction
Turbocharging for Performance Excellence
DIY PEx SELF ASSESSMENT
Benchmarking for Best Practices
Thinking Left & Right
Knowledge Bank
Toggle navigation
Knowledge Bank
Resources
Articles
Best Practices
BestPrax Epsilons
BestPrax Insights
Caselets
e-Books
Projects
Quality Capsules
Quality Fables
Skills
Templates
Tools
Videos
Webinars
Search
Subscribe
Customer Experience Improvement through Services Innovation
0
4
/5
It was way back in 2017 when we had observed that few of our contact center agents trying to take out some time to play games on breaks or while availing pickup and drop.