29 November 2020 | QualTech Prize 2020 - Healthcare
Microbiology department at Medcare hospital is providing the services to whole group and equipped with latest technology for the testing of microbiology patient cultures. Integration option is available however the manual process is followed from the time the culture results seen till it released to the patient and formulation of the antibiogram.
29 November 2020 | QualTech Prize 2020 - Healthcare
The area of concern was identified based on the continuous decreased receivables from the various insurance companies.The project was divided based on the insurance receivables, reduce deductions [chronic waste] and improve the process . The management prioritized the financial outcomes with deviations in the payments and also measures to reduce co-payments.
29 November 2020 | QualTech Prize 2020 - Healthcare
Apollo Gleneagles hospital Kolkata is a multidisciplinary, JCI accredited 700 bedded facility. As against the NHSN benchmark of 0,our NSI rate was ranging between 0.71 (January) to 1.28 per 100 beds with a peak of 1.28 in April 2019 (9 incidents)(Annexure 1).
29 November 2020 | QualTech Prize 2020 - Healthcare
Being the only tertiary care hospital, the occupancy was continuously high. The bed shortage was a everyday problem, which reduced the Net promoter score, leaving the management concerned. The casualty waiting time started going high.
29 November 2020 | QualTech Prize 2020 - Healthcare
SSI's are among the most preventable Hospital Acquired Infections, they still represent a significant burden in terms of patient morbidity and mortality and additional costs to health systems and service payers worldwide.
29 November 2020 | QualTech Prize 2020 - Healthcare
Management Review Meeting reported increased waiting time, significant incident reports and moderately high patient dissatisfaction of Patient Movement Services (PMS). PMS was also one of the highest labour intensive department with high labour cost.
29 November 2020 | QualTech Prize 2020 - Healthcare
Post-operative surgical site infections (SSI) after CABG are quite devastating and offset the gains of complicated & lifesaving surgery. Despite improvements in surgical management, sternal wound infections are associated with an increased early or late mortality, morbidity, hospital cost and length of stay.
29 November 2020 | QualTech Prize 2020 - Healthcare
The concept for developing a dynamic forum for making the organization take a cultural shift to become a learning organization. Employees to contribute and understand the finer aspects of Quality management & its relevance.
29 November 2020 | QualTech Prize 2020 - Healthcare
Sree Renga Hospital is a 47-bed, multispeciality hospital located 60 km from Chennai in a rural area. In 2012, with no access to a good ICU and an Intensivist, admission of patients with conditions like cardiovascular complications and managing the admitted patients who developed unanticipated complications thereafter were very challenging.
28 November 2020 | QualTech Prize 2020 - Healthcare
Preventable harm to patients is a goal to which all healthcare professionals should be committed. Administration of medications via invasive routes presents itself with unique risks. Intravenous (IV) medications are associated with 54% of potential adverse drug events, according to Kaushal et al2.
28 November 2020 | QualTech Prize 2020 - Healthcare
In this era of rising customer expectations, hospitals should strive to deliver the best experience for their patients. With the increasing cost pressure in the healthcare sector, hospitals should also focus on improving their operational efficiency to provide the best value for patients.
28 November 2020 | QualTech Prize 2020 - Healthcare
As an initiative to promote increased awareness among the health care workers on hand hygiene , an innovative model of frequent reminders was designed. A musical jingle based on the music of the famous “Jingle bells “ song was created.
28 November 2020 | QualTech Prize 2020 - Healthcare
Apollo Hospitals International Hospital (AHIL), Ahmedabad is 286 bedded JCI Accredited (1st Hospital in State of Gujarat) Super-specialty hospital providing best-in-class medical services since 2003. Since the hospital was commissioned 15 years back, some of the technology had become obsolete and the Utility Costs were impacting the financial health of the organization.
28 November 2020 | QualTech Prize 2020 - Healthcare
The area of project was identified to determine whether our Hospital MI Patients door to balloon time is within 90 minutes as American Heart Association guidelines and if its above 90 minutes, its association with adverse outcome like mortality in a tertiary care hospital .Project charter was designed by Director-Medical Administration to plan it in two phases, pre and post implementation of STEMI code with division of project at various levels at emergency department, cathlab and performance from clinicians.
28 November 2020 | QualTech Prize 2020 - Healthcare
In the present era, almost every land is occupied by the buildings on it. The External appearance—look alike, Functionality- Same yet the difference is Green building Conserve Natural resources, concern for human comfort, Indoor Environment and productivity.
28 November 2020 | QualTech Prize 2020 - Healthcare
Provision of Safe and dignified care is the basic principle of hospital service. During hospitalization our major focus is to mobilize the patients who are in need and especially the ones who are in post-op period.
28 November 2020 | QualTech Prize 2020 - Healthcare
P.D. Hinduja Hospital, has a well-established Medical Records Department in which we have an existing Document Management System. This was introduced to all Consultants during the year 2015 and not accepted whole heartedly.
28 November 2020 | QualTech Prize 2020 - Healthcare
Medication errors are associated with significant amount of additional cost even without patient harm. Also it may lead to prolongation of hospital stay by two days that cause an additional burden of INR 20000 to 45000 per patient.
28 November 2020 | QualTech Prize 2020 - Healthcare
Emergency department is a highly dynamic environment that functions under the constraints of time, space as well as patient needs. Effective Management of pediatric patients along with the adults often becomes a challenge for the doctors.
28 November 2020 | QualTech Prize 2020 - Healthcare
Emergency department being the busiest department of our hospital had room for improvement associated with waiting times, bed occupancy & optimal resource utilization. The monthly monitoring of "ER revisits within 72 hours, was one of key performance indicator to identify prognosis related medical errors.