13 April 2009 | DNA
In recent years, globally competitive companies have discovered the importance of an organization-wide Knowledge Management system (KMS). KMS provides employees with instant access to knowledge gained throughout the organization, thereby enhancing business effectiveness.
06 April 2009 | DNA
Of late, a realization has set in that in order to continue thriving, businesses have to adopt a more holistic and inclusive business model. The triple bottom line (TBL) captures an expanded spectrum of values and criteria for measuring organizational (and societal) success: economic, ecological and social.
06 April 2009 | DNA
Performance measurement, analysis and review are critical steps in an organization’s progress towards its goals and vision. The objective of performance measurement is to steer the company to goal attainment, and enable it to respond to changes in the environment.
23 March 2009 | DNA
Performance is all about people, the organization’s most valuable resource and its most vulnerable. Any strategic decision or change in an organization has huge implications on its employees.
17 March 2009 | DNA
Visit any company website, read any corporate brochure and the words “customer focus” leap out at you. What makes this a powerful trend is that it is not only restricted to the FMCG or the services sector.
10 March 2009 | DNA
The movement towards total quality or performance excellence as the operating model for organizations is growing at an accelerated pace. This approach is applicable to organizations of all sizes, in the manufacturing, service, education and healthcare sectors.
20 February 2009 | DNA
Globally, concern for environmental damage by polluting industrial practices has reached a fever pitch. Companies in India still, largely, practice what is called the “end-of-the-step” approach. They need to move beyond recycling to minimization of waste generation. Worldwide, companies are waking up to the fact that the only sustainable path into the future is through embracing the zero emissions doctrine.
06 February 2009 | DNA
After 26/11, Business Continuity Management (BCM) seems to have become the buzzwords in Indian industry.