Introduction
Our hospital have identified 250 problems through our facilitator and created a problem bank. The problem bank divided in to department wise. Six departments selected the problems from problem bank and lab one among them. From that we have shortlisted 10 problems in our lab department. Using PQCDSM method we have selected a problem with highest score. Our upper management created a project team with a six members from our lab and coordinated with them in every stage of the project through the facilitator.