How the Aditya Birla Group became a Top 20 employer in Asia?

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HR initiatives enable organisations to allocate necessary people resources that eventually sum up to customer satisfaction and better business performance. Here’s how. The first step towards meeting and exceeding customer expectation is hiring the right people whose skills and mind-set are aligned with organisational objectives. Team-building exercises include formation of teams, defining team functions and determining team success criteria. This is essential for fostering cooperation amongst employees.