Dissolving the hidden Ice bergs -The flawless solution

by Cummins India Pvt. Ltd.
6 829 5.0/5

King Vikramaditya was given the duty of bringing Betal to a tantric. Each time Vikram tried to capture Betal, it told him a story that ended with a riddle. If Vikram could not answer the question correctly, Betal agreed to remain in captivity. But, if the king knew the answer and kept quiet, his head would burst into a thousand pieces. And if King Vikram spoke, Betal would escape and return to his tree.

King Vikramaditya reached the peepul tree and placed Betal on his shoulder once again. As they walked, Betal began to tell another story.

“One day, a man came into the court of King Akbar, asking to be employed as the King’s advisor. He introduced himself as Birbal and promised to improve the Kingdom. After watching a display of his skills, the King readily agreed to give him the job.

As Birbal was walking in the kingdom along with the King Akbar next day, they heard some massive noises. Suddenly a demon appeared in front of them & said “Ha Ha Ha. I am here to indulge the Kingdom. I can see the improper structure of this kingdom. There is no standardisation and the people are not caring about the information provided on daily basis.”

Birbal was shocked at this news and asked, “Is there anything I can do to save this Kingdom?”

The demon roared, “You must find a suitable alternate way to improve this Kingdom’s information management methods”

Birbal asked for a day to find a substitute and went home. After looking for various options, he came with a solution. The next morning, King Akbar arrived to chauk of the display boards to try and stop demon from taking any erroneous decisions.

Birbal till the time explained the demon his concept of Automation which includes a CFT with members from Operations, business, Excellence & an IT to work upon a solution. It had quick plan to arrive at strategy and implement the feasible solution.

“I am impressed with your concept and giving you 6 months’ time for implementation”, bellowed the demon.

“So, tell me, wise King,” began Betal. “What was the solution? Will Birbal be successful to save his kingdom?

King Vikramaditya laughed and said, “Birbal’s concept of automation with the standardisation was the great solution. The team started working on plan, ironing the technical/ budgetary challenges able to control the stations with visual display on industrial PC. Slowly the plan covered all critical / major information in the kingdom. Several trainings were conducted to educate the subjects for managing this system / interpreting output and taking timely actions. This solution was deployed in the neighbourhood kingdoms as the best practices”

“You are right! But since you have opened your mouth, I must fly away.” With these words, Betal flew away, leaving King Vikramaditya to chase him with his sword.

Cast:
Kingdom - Cummins India
Akbar: Quality Leader
Birbal: Black Belt
Demon: Customer representative

Solution - Implementation of online Statistical Process Control in machine shop.

Lessons Learned

  1. Concept of automation for standardisation makes team to take quick decision on alarming behaviours.
  2. Any successful improvement initiative in the smaller pocket of the organization can be replicated using similar approach to spread improvements structurally
  3. Digitization and use of technology makes easy to provide meaningful information and swift decisions.
  4. Educating the people through trainings helps to interpret the output and take timely decisions.

 

 

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01 October 2019 by Suresh S
Very good initiative
01 October 2019 by Santhosh Kumar
Good Initiative
02 October 2019 by Swanand Joshi
Good Initiative
03 October 2019 by Sanjay Borate
Excellent Case study & Co relation with Story
03 October 2019 by Sanjay Borate
Excellent Case Study & correlation with story
31 October 2019 by Vishwanathan Shanmugam
Great Idea..!!! Superb Initiative...!!!