Performance Management Pocket Guide - 2nd Edition

Organizations realize that their most important asset in achieving success is their people. Performance Management is a pocket guide for attracting, developing, and retaining talented employees.

• Developing a performance plan that gains employee’s commitment
• Real-world performance management examples from government, manufacturing, service, and health care
• Detailed steps for applying each phase of performance management
• Competency model specifically for leaders in a “Lean” organization

This guide provides supervisors, work groups, and human resource professionals with easy-to-use processes and forms for planning, appraising, and recognizing performance. Learn how to effectively set measurable goals, build competencies, coach and mentor, conduct performance appraisals and recognize accomplishments.