Memory Jogger™ II - Second Edition

Includes examples by today’s fortune 100 companies succeeding with the tools. Critical tools are explained with detailed graphics and easy-to-understand text and icons to describe what the tools are, why they’re used, and how to use them. Uses real-life examples with problems similar to yours, making them easy to understand and apply. We added 50 pages of new charts and detailed diagram samples, a new tool, an index, and a case study.

Dramatically improve your productivity, quality, and planning with basic and advanced quality tools, a problem-solving model, and team guidelines. Learn from all types of organizations with problems similar to yours, making tools easy for everyone to understand and apply.