 Suresh Lulla established Qimpro Consultants Private Limited in 1987 as a focused quality management consultancy based on The Juran Trilogy: quality planning, quality control, and quality improvement. Since inception, Qimpro has saved Indian corporates over Rs 10,000 crores in terms of costs of poor quality, using the Juran methodologies. Currently, Qimpro is the exclusive Indian affiliate of David Hutchins International, UK; GOAL/QPC, USA; and Quality Council of Indiana, USA. Apart from India, Qimpro has conducted assignments in Thailand, Malaysia, Singapore, Indonesia, Pakistan, Sultanate of Oman, Iran and Kenya.
In 1992, Mr Lulla established Qimpro Convention as a culmination of a quality improvement competition for the QualTech Prize. A parallel competition to recognize innovative practices was added in 2005, for the BestPrax Compass.
In 1994, as Chairman of the IMC Quality Awards Committee, Mr Lulla instituted the IMC Ramkrishna Bajaj National Quality Award for business excellence; and the IMC Juran Quality Medal for a role model quality evangelist.
In 2000, Mr Lulla established Qimpro Foundation to recognize quality-statesmen (Qimpro Platinum Standard) and Leaders (Qimpro Gold Standard) for individual excellence in business, education and healthcare.
In 2005, Mr Lulla established the BestPrax Club for sharing and growing ‘generic’ business practices. The Club offers a web-driven self-assessment tool, BestPrax Barometer, to measure the quality of governance practices; and a Knowledge Base of over 1,000,000 global management articles. Currently, BestPrax Club is the exclusive Indian affiliate of BPIR, New Zealand and Global Benchmarking Network, Germany.
Areas of Specialization
 Executive Coach: Business Excellence
Lean Six Sigma Implementation
COPQ Assessments
Benchmarking Best Practices
Quality Improvement in Healthcare
Designing and Managing Recognition Processes
Facilitating Creativity Labs
Author
Mr Lulla was invited as Consultant for the third anniversary issue of Business Today, January 1995, dedicated to ‘The Quality Revolution’.
In addition, he was on the Board of Editors for the book, ‘A History of Managing for Quality’, J M Juran, Editor-in-Chief, ASQC Quality Press (1995).
Mr Lulla has authored ‘World-Class Quality: An Executive Handbook’ published by Tata McGraw-Hill (2003).
Since 2004, Mr Lulla has a dedicated management-coulmn in Electrical & Electronics, as well as Chemical World.
Commencing 2008, Mr Lulla authors a blog on business excellence for www.domain-b.com.
Commencing 2009, Mr Lulla writes a weekly column on Best Practices for DNA Money.
Recognition
In 2004, Mr Lulla was awarded the IMC Juran Centennial Medal for his pioneering contribution to quality practices in India.
In 2005, Mr Lulla was awarded the Distinguished Alumnus Award by the Indian Institute of Technology, Bombay in recognition of his outstanding achievements in Quality Management Consultancy.
In 2006, the Institute of Management Consultants of India conferred on Mr Lulla the award of Fellow Member.
Professional Background
Mr Lulla is a B Tech in Mechanical Engineering from the Indian Institute of Technology, Bombay and an MS in Industrial Engineering from Wayne State University, Detroit.
He is a Senior Member of the American Society for Quality and a Certified Management Consultant from the Institute of Management Consultants of India.
Board Membership
Founder & Managing Director, Qimpro Consultants Private Limited
Founder & Principal Trustee, Qimpro Foundation
Trustee, Quantum Trustee Company Private Limited
Director, IOL Netcom Limited
Founder & Director, BestPrax Club Private Limited
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