Suresh Lulla established Qimpro Consultants Private Limited in 1987 as a focused quality management consultancy based on The Juran Trilogy: quality planning, quality control, and quality improvement. Since inception, Qimpro has saved Indian corporates over Rs 6,000 crores in terms of costs of poor quality, using the Juran methodologies. Currently, Qimpro is the exclusive Indian affiliate of David Hutchins International, UK; GOAL/QPC, USA; and Quality Council of Indiana, USA. Apart from India, Qimpro has conducted assignments in Thailand, Malaysia, Singapore, Indonesia, Pakistan, Sultanate of Oman, Iran and Kenya.

In 1991, Mr Lulla established Qimpro Standards Organization for conducting assessments and audits of organizations against business excellence models as well as world-class quality systems criteria. Several client organizations have won the IMC Ramkrishna Bajaj National Quality Award, Deming Application Prize, and Asia Pacific Quality Award.

In 1992, Mr Lulla initiated an improvement-team competition for the QualTech Prize. This competition currently extends to innovation.

In 1994, as Chairman of the IMC Quality Awards Committee, Mr Lulla instituted the IMC Ramkrishna Bajaj National Quality Award for business excellence; and the IMC Juran Quality Medal for a role model quality evangelist.

In 2000, Mr Lulla established Qimpro Foundation for recognizing individual excellence in quality-statesmen, -leaders, -managers and -facilitators. Apart from business, the Foundation also focuses on quality in education and healthcare.

In 2005, Mr Lulla launched the BestPrax Club for sharing and growing ‘generic’ business practices.

Areas of Specialization
Coaching and Mentoring for Quality Leadership
COPQ Assessments and Solutions
Best Practices Networking
Designing and Managing Recognition Processes
Senior Management Placement

Author
Mr Lulla was invited as Consultant for the third anniversary issue of Business Today, January 1995, dedicated to ‘The Quality Revolution’.

In addition, he was on the Board of Editors for the book, ‘A History of Managing for Quality’, J M Juran, Editor-in-Chief, ASQC Quality Press (1995).

Mr Lulla has authored ‘World-Class Quality: An Executive Handbook’ published by Tata McGraw-Hill (2003).

Since 2004, Mr Lulla has a dedicated management-coulmn in Electrical & Electronics, as well as Chemical World.

Commencing 2008, Mr Lulla authors a blog on business excellence for www.domain-b.com

Recognition
In 2004, Mr Lulla was awarded the IMC Juran Centennial Medal for his pioneering contribution to quality practices in India.

In 2005, Mr Lulla was awarded the Distinguished Alumnus Award by the Indian Institute of Technology, Bombay in recognition of his outstanding achievements in Quality Management Consultancy.

In 2006, the Institute of Management Consultants of India conferred on Mr Lulla the award of Fellow Member.

Professional Background
Mr Lulla is a B Tech in Mechanical Engineering from the Indian Institute of Technology, Bombay and an MS in Industrial Engineering from Wayne State University, Detroit.

He is a Senior Member of the American Society for Quality and a Certified Management Consultant from the Institute of Management Consultants of India.

Board Membership
Founder & Managing Director, Qimpro Consultants Private Limited
Founder & Principal Trustee, Qimpro Foundation
Trustee, Quantum Trustee Company Private Limited
Director, IOL Netcom Limited
Founder & Director, BestPrax Club Private Limited