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Empathetic Listening: Dignity to prisoners
Customer Rebellion: Mother Earth is the ultimate customer
Cost of Poor Quality: Why should a taxpayer support inefficient processes?
Historic Quality in India - Looking back. Looking forward.
Heroic Leadership & Legitimizing Process Incapability - The Smart Manager (November-December, 2017)
Partnering with the Phantom - Indian Management (November, 2017)
OT to ICU Gurney Race - Indian Management (October, 2017)
The Drunk and the Ugly - Indian Management (September, 2017)
Stretch your Goals - Cover Story - Indian Management (April, 2017)
Building a Quality Culture - JetWings (February, 2017)
Richly Deserved - 27th Qimpro Awards 2016 - Business India (December 5-18, 2016)
Building a Quality Culture - The Smart Manager (July-August, 2016)
Kuwait Quality Best Practices Conference - Quality Fables Seminar - Kuwait (26-28 September, 2016)
Focus on Qulaity - Cover Story - Indian Management (July, 2016)
Multitasking: Only When Done Right - The Smart Manager (Jan-Feb, 2016)
Professional Veteran Suresh Lulla Emphasizes the Need for Quality - Quality Fables Seminar - Kuwait
Growing Globally - Winners of 2014 Awards Cycle - Business India (December 7-21, 2014)
Quality will not be negotiable - EM Kompendium 2014 (Vol 02, 2014)
IMC Ramkrishna Bajaj National Quality Award - Winners of the 2013 Awards Cycle - Business Standard (Mumbai, 28 March 2014)
Analyze This - The Economic Times (Corporate Dossier - Mumbai Edition) - 11-Oct-13, Page 2
Walk The Talk Leadership - EM (Efficient Manufacturing) - Vol 4 - May-Jun 2013
Encouraging Innovation - Business India
The 2012 IMC Ramkrishna Bajaj National Quality Award & IMC Juran Quality Medal - IMC Journal
The Pathway to Visible Leadership - Business India
Quality Improvement: The Elixir for Hospitals
IMC Ramkrishna Bajaj National Quality Award - Winners of the 2012 Award Cycle
IMC RBNQA 2012- Business Standard, 12-Mar-13, Page 7
Employee Rebellion to Delight - Business India
Qimpro's 25th Anniversary Event featured in Business India
IMPACT Health Care 2012 - IMC Journal (Sept-Oct 2012 Issue)
Mahesh Desai awarded Qimpro Platinum Standard 2012 for healthcare - http://www.melodika.net
Right Brain Structured Innovation - Business India
Gaining Competitive Advantage - Business India
Kronos announces Strategic Relationship with Qimpro in India - Express Computer
Combating Terrorism - Business India
Good Corporate Citizenship - Business India
IMC RBNQA 2011- Business Standard, 5-Apr-13, Page 7
How to retain customers - moneycontrol.com
Approaches to innovation - II - moneycontrol.com
Approaches to innovation - I - moneycontrol.com
A way to customer satisfaction - moneycontrol.com
Leadership & Climate Change - Business India
PTC partners with Qimpro - IndiaInfoline.com
PTC partners with Qimpro to extend its Product Lifecycle Management solution - 1888 Press Release
Guarantee: Improved Processes Through IMC RBNQA
O P Bhatt wins Qimpro Platinum Standard award 2010
QCI's National Healthcare Project a Success
YES BANK wins BestPrax Award
Seven companies win top honours at 22nd Qimpro Convention
16 companies present their best practices at BestPrax Conclave 2010
IMC RBNQA 2010- Business Standard, 18-Mar-10, Page 7
Qimpro Awards - Benchmarking Quality
Qimpro Quality Awards Ceremony
Press Release - Qimpro Awards 2009
AM Naik, Bhaskar Bhat among Qimpro winners
Dr Sultan Pradhan wins Qimpro Platinum Standard Award 2009
Caselet in DNA - How lobby management created customer value at HDFC Bank
Caselet in DNA - How Bharti offers real-time delivery of value-added services
Caselet in DNA - How going online helped the Indian Railways to connect
Caselet in DNA - How American Express keeps track of customer satisfaction
Caselet in DNA - How focus on quality contributes to the TVS Group's growth
Caselet in DNA - How the Aditya Birla group became a Top 20 employer in Asia
Caselet in DNA - How Reliance ensures the Jamnagar refinery stays on track
Caselet in DNA - How Motorola infused a culture of learning into itself
Caselet in DNA - Why Texas Instruments is one of the best places to work in India
Caselet in DNA - How P&G gained market share through customer knowledge
Caselet in DNA - How the IRCTC used knowledge management to its benefit
Caselet in DNA - How Xerox used knowledge management for product solutions
Caselet in DNA - How a Tata Motors unit turned around with Balanced Scorecard
Caselet in DNA - How Voltas came back from the brink with right HR moves
Caselet in DNA - How customer focus is helping Bajaj Auto, ITC cut deeper
Caselet in DNA - How L&T, Sterlite & Tata are trying to improve processes
Caselet in DNA - Wipro's mindful of business continuity
Caselet in DNA - How Tata Chem took to cutting waste
Anand Mahindra receives top quality award The Qimpro Platinum Standard (Business) 2008 awards
Ratan Tata conferred Qimpro Platinum Standard - Business Award 2006