History & Milestones

1988
Tata Steel awards the first 'Juran on Quality Improvement' assignment
1989
Hosted the first Qimpro Convention in Pune
1990
Established Qimpro Awards for Individual Excellence in Business
1990
Indo-American Society recognized Dr J M Juran for his contribution to Indian Industry.

Established Qimpro Awards for Individual Excellence in Business. Winners include:

B H Jain, Chairman, Jain Irrigation Systems

Adi Godrej, Chairman, Godrej Group

O P Bhatt, Chairman, State Bank of India

A M Naik, Chairman & Managing Director, Larsen & Toubro

Anand Mahindra, Vice Chairman & Managing Director, Mahindra & Mahindra

Dr E Sreedharan, Managing Director, Delhi Metro Railway Corporation

Ratan Tata, Chairman, Tata Sons

Keshub Mahindra, Chairman, Mahindra & Mahindra

Venu Srinivasan, Chairman and Managing Director, TVS Motors

N R Narayana Murthy, Chairman and Chief Mentor, Infosys Technologies

Kumar Mangalam Birla, Chairman, AVB Group of Companies

Azim Premji, Chairman, Wipro

Dr J J Irani, Managing Director, Tata Iron and Steel Company

F C Kohli, Vice Chairman, Tata Consultancy Services

Deepak Parekh, Chairman, HDFC

Suresh Krishna, Chairman and Managing Director, Sundram Fasteners

Aditya Vikram Birla, Chairman and Founder, AVB Group of Companies

Chandra Mohan, Vice Chairman and Managing Director, Punjab Tractors

Rajesh Shah, Managing Director, Mukand

Dr B K Modi, Chairman and President, Modi Xerox

D L Shah, Chairman and Managing Director, Perfect Machine Tools
1991
Suresh Lulla commenced writing a Quality Column for Business India
1992
Established QualTech Prize for Team Excellence
1992
Established QualTech Prize for Team Excellence. Over the years, winners include :
Bharti Cellular
Crompton Greaves
Hindalco Industries
Jamnalal Bajaj Institute of Management Studies
K J Somaiya Institute of Management Studies and Research
Larsen and Toubro
Mahindra and Mahindra
Tractor Division
Marico Industries
Nicholas Piramal
Otis Elevators
Reliance Industries
Shoppers Stop
Sterlite Industries
Sundram Fasteners
Symbiosis Centre for Management and HRD
Tata Steel
Vardhman Spinning and General Mills
Voltas
In partnership with the Juran Institute, Qimpro conducted a two year assignment for the federation of Kenyan Industries, in Nairobi and Mombasa
1993
Established Qimpro College for certifying facilitators and trainers for quality management
1993
Established Qimpro College for certifying facilitators and trainers for quality management.
The patrons of Qimpro College are:
Niraj Bajaj, Director, Bajaj Group
Prof Y K Bhushan, Director (Retd), NMIMS
L Ganesh, Managing Director, Rane Engine Valves
Prof A P Kudchadker, Deputy Director (Retd), IIT (Mumbai)
Vithal Palekar, Chairman (Retd), Johnson & Johnson
G L Mirchandani, Chairman, MIRC Electronics
Chandra Mohan, Vice Chairman (Retd), Punjab Tractors
Dan Pinck, Managing Partner, The Chilmark Group, USA
To date, over 500 qualitist have been certified by Qimpro College.
In partnership with the Juran Institute, Qimpro conducted a two year assignment for the federation of Kenyan Industries, in Nairobi and Mombasa
1994
In partnership with the Juran Institute, Qimpro conducted an assignment for the Aga Khan University Hospital, Karachi
1994
In partnership with the Juran Institute, Qimpro conducted an assignment for the Aga Khan University Hospital, Karachi
Suresh Lulla was invited as Consultant for the third anniversary issue of Business Today, January 1995, dedicated to 'The Quality Revolution'.
1995
Suresh Lulla was on the Board of Editors for the book ‘A History of Managing for Quality’, J M Juran, Editor-in-Chief, ASQC Quality Press.
1995
D L Shah Trust published and widely distributed Juran on Quality Improvement Case Studies documenting the Indian experience.
Suresh Lulla was on the Board of Editors for the book 'A History of Managing for Quality', J M Juran, Editor-in-Chief, ASQC Quality Press (1995).
1996
Dr J M Juran grants Suresh Lulla permission to launch the IMC Juran Medal. This was the first occasion Dr Juran granted permission for use of his name
1996
Dr J M Juran granted Suresh Lulla permission to launch the IMC Juran Medal. This was the first occasion Dr Juran granted permission for use of his name
Suresh Lulla facilitated the development of the in-group Aditya Birla Quality Awards
1997
Suresh Lulla was appointed as Chairman of the IMC Quality Awards Committee
1997
Suresh Lulla was appointed as Chairman of the IMC Quality Awards Committee.

In this capacity, he established the IMC Ramkrishna Bajaj National Quality Award (a clone of the Malcolm Baldrige National Quality Award in the USA) for business excellence, and the IMC Juran Quality Medal for a statesman for quality. Over the years, winners of the IMC Ramkrishna Bajaj National Quality Award have been:
Lanxess India Pvt Ltd, Nagda
Information Systems Resource Centre Pvt Ltd, An OTIS Elevator Company, Pune
Global Indian International School, Queenstown, Singapore
Apollo Speciality Hospitals, Madurai
Larsen & Toubro Limited, Edible Oil Business, Powai & Ahmednagar
Dahanu Thermal Power Station, Reliance Infrastructure Limited, Dahanu
Mepco Schlenk Engineering College, Sivakasi
Marico Limited, Edible Oil Business, Jalgaon & Goa Site
Hindalco Industries Ltd (Renusagar Power Divn), Sonebhadra
PT. Indo-Bharat Rayon, Purwakarta, Indonesia
Venture Infotek Global Private Ltd, Mumbai
SIES College of Management Studies, Nerul, Navi Mumbai
Dr. L. H. Hiranandani Hospital, Mumbai
Bihar Caustic & Chemicals, Palamau
Ma Foi Management, Chennai
Prima Automation, Gandhinagar
Manipal University, Manipal
P. D Hinduja National Hospital & Medical Research Centre, Mumbai
Datamatics Technologies, Mumbai
National Education Society, Mumbai
PT Indo Liberty Textiles, West Java, Indonesia
Tata Chemicals, Fertilizer SBU, Babrala
Larsen & Toubro, Engineering Construction & Contracts Division, Chennai
D. A. V. Public School, New Panvel
PT Elegant Textile Industry, Jakarta
Tata Chemicals, Chemicals Division, Mithapur
Bharat Heavy Electricals, Boiler Auxiliaries Plant, Ranipet
i-flex solutions, Mumbai
Birla Cellulosic, Unit of Grasim Industries, Kharach
Reliance Industries, Hazira
University of Mumbai Institute of Chemical Technology, Mumbai
Indo-Gulf Corporation, Unit : Fertilizers, Lucknow
Satyam Computer Services, Secunderabad
Thai Acrylic Fibre, Saraburi
Infosys Technologies, Bangalore
Housing Development Finance Corporation, Mumbai
Vikram Cement, A Division of Grasim Industries, Mandsaur

Suresh Lulla has trained over 1000 Examiners for the IMC RBNQA.

Winners of the IMC Juran Quality Medal have been:
Mukesh Ambani
Deepak Parekh
Dilip Shanghvi
Dr S S Badrinath
Rahul Bajaj
Dr Verghese Kurien
Ratan Tata
Dr R A Mashelkar
Dr J J Irani
F C Kohli
Chandra Mohan
Suresh Krishna
D L Shah
1998
Signed up with a new knowledge partner, Quality Council of Indiana, USA
1998
Signed up with a new knowledge partner, Quality Council of Indiana, USA. QCI specializes in providing comprehensive, up-to-date study materials for all ASQ certification examinations.
Signed up with one more knowledge partner, GOAL/QPC, USA. GOAL/QPC is one of the leading publishers of pocket books, Memory Joggers (MJ), on quality. MJs have become a 'must have' in the toolkit of every quality professional, internationally.
1999
Qimpro awarded multiple assignments by the Aditya Birla Group in Thailand and Indonesia
2000
Established Qimpro Foundation
2000
Developed the International Quality Maturity Model for measuring the quality of management performance. Several clients have used the IQMM to prepare for the Deming Application Prize. Clients that have won the Deming Application
Prize include
Thai Acrylic Fibre
Indo Gulf Fertilizers
PT. Elegant Textile, amongst others
Established Qimpro Foundation. The primary objective of the Foundation is to support individual or team efforts towards upgrading 'Quality in Education' and 'Quality in Health Care'.
The secondary objective is to recognize individuals serving as role models for world-class quality leadership
2001
Qimpro, in partnership with A F Ferguson, conducted a quality and productivity assignment for a giant auto manufacturer in Iran
2003
Suresh Lulla authored “World Class Quality: An Executive Handbook’, published by Tata McGraw Hill
2004
Suresh Lulla was awarded the IMC Juran Centennial Medal for his pioneering contribution to quality practices in India
2004
Suresh Lulla was awarded the IMC Juran Centennial Medal for his pioneering contribution to quality practices in India.
The Qimpro Foundation introduced the Qimpro Platinum Standard (Health Care). Winners have been:
Dr Mahesh R Desai, Medical Director and Managing Trustee, Muljibhai Patel Urological Hospital
Dr L J de Souza, Managing Trustee, The Shanti Avedna Sadan (India's first Hospice)
Dr Rustom P Soonawala, Obstetrician & Gynaecologist
Dr Sultan Pradhan, Chairman, Aga Khan Health Services, and Chief of Oncology, Prince Aly Khan Hospital
Dr Devi Prasad Shetty, Founder, Narayana Hrudayalaya
Dr Abhay & Dr (Mrs) Rani Bang, Directors, SEARCH
Dr Ajit Phadke, Head of Urology Department, Bombay Hospital and Medical Research Centre
Dr Indira Hinduja, Jaslok Hospital and Research Centre
Dr S S Badrinath, Chairman, Sankara Netralaya
2005
Suresh Lulla was awarded the Distinguished Alumnus Award by the Indian Institute of Technology, Bombay
2005
Suresh Lulla was awarded the Distinguished Alumnus Award by the Indian Institute of Technology, Bombay in recognition of his outstanding achievements in Quality Management Consultancy.
The Qimpro Foundation introduced the Qimpro Platinum Standard (Education). Winners have been:
Bunker Roy, Founder and Director, Barefoot College
Dr Achyuta Samanta, Founder, KIIT & KISS
Shantilal Muttha, Founder & National President, Bhartiya Jain Sanghatana
Gian Parkash Chopra, President, DAV College Managing Committee
Prof Amitabh Mattoo, Vice Chancellor, University of Jammu
Dr Meenakshi Gopinath, Principal, Lady Shri Ram College
Dr Kanti Bajpai , Head Master, The Doon School
Prof Ashok Misra, Director, Indian Institute of Technology, Bombay
2006
Suresh Lulla was conferred the award of Fellow Member by the Institute of Management Consultants of India
2007
Formalized BestPrax Club Pvt. Ltd. as an independent entity
2008
BestPrax Club invited to membership of the Global Benchmarking Network (GBN), founded by Dr. Robert Camp
2009
Suresh Lulla was appointed as Director - Membership Engagement and Retention by GBN
2010
Suresh Lulla was appointed as Regional Advisor (West) by Quality Council of India
2010
Quality Council of India (QCI) appointed Qimpro to conduct a National Demonstration Project (NDP) on Lean Six Sigma (LSS) in NABH accredited Hospitals in western and southern India
BestPrax Club hosted GBN Roadshow in Mumbai. Dr Robert Camp, Dr Robin Mann, Bruce Searles, Dr Holger Kohl from GB were key speakers
BestPrax Benchmark institutionalized. Winners include:
Canon India
HDFC Life
Shoppers Stop
TCS BPO
Tata Power
Yes Bank
Kirloskar Oil Engines
Eureka Forbes
UltraTech Cement (Unit: Birla White)

BestPrax Compass Winners include:
Bajaj Electricals
Bharat Aluminium
Tata Consultancy Services - BPO
UltraTech Cement (Unit: Birla White)
Aditya Birla Chemicals
Castrol
Hindustan Zinc
Yes Bank
2011
Suresh Lulla re-commenced writing a Quality Column for Business India
2012
Qimpro turns 25 on 20 November, 2012
2012
Suresh Lulla re-commenced writing a column for Business India.
Qimpro turns 25 on 20 November, 2012
2013
Introduced the online course - Problem Solving for Managers
2013
Introduced the online course - Problem Solving for Managers
Introduced Certified Qualitist for Problem Solving
2014
Developed a digital course Problem Solving PRO. Suresh Lulla authored the first volume of Quality Fables
2015
Introduced Qimpro Champions League (QCL) for students. QCL seed Quality Management skills. Suresh Lulla authored the second volume of Quality Fables
2016
Introduced the Quality Fables Competition as a new feature at the 28th Qimpro Convention
2016
Introduced the Quality Fables Competition as a new feature at the 28th Qimpro Convention
Developed videos for Quality Fables
2017
Suresh Lulla authored the third volume of Quality Fables. Conducted a Quality Fables video driven workshop on Performance Excellence in Kuwait
2017
Suresh Lulla authored the third volume of Quality Fables.
Conducted a Quality Fables video driven workshop on Performance Excellence in Kuwait
2020
QualTech Prize launched as a Virtual Edition. Editing on Suresh Lulla's final volume of Quality Fables commenced