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Increasingly, Asian organizations are integrating quality into their winning business strategies. Integrating quality with marketing, technological and financial factors. All this, towards a singular vision of transforming their respective organizations into world-class competitors. |
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To enable them in their endeavour, organizations need a reliable method for determining: |
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How near or far are they from their vision |
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How balanced are their initiatives to help them move forward toward the vision |
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What needs to be done to remove the imbalance |
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How to set objectives to reach the next milestone |
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The International Quality Maturity Model (IQMM), a key dimension of the BestPrax Trilogy, is an objective and quantifiable rating system that can help business units within an organization to: |
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Establish their present position |
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Build a balanced management infrastructure for business excellence, based on the Malcolm Baldrige or Deming Application Prize Criteria. |
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Deploy precious resources effectively |
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Accelerate transformation, in a systematic way, to achieve benchmark performance |
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Continuously improve and simultaneously reduce the cost of poor quality |
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Earn domestic and international accolades. |
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The IQMM reference manual, copyrighted by Qimpro Standards Organization, is constructed around 12 business elements. At a detailed level, the model expands these business elements into over 120 world-class management practices. |
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12 IQMM Business Elements |
1. |
Leadership |
7. |
Value Creation Processes |
2. |
Strategic Planning |
8. |
Support Processes |
3. |
Customer and Market Focus |
9. |
Supplier and Partner Focus |
4. |
Measurement, Analysis, and Knowledge Management |
10. |
Improvement and Innovation |
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5. |
Cost of Poor Quality |
11. |
Internal Quality Audits |
6. |
Human Resource Focus |
12. |
Business Results |
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The first step on the journey to business excellence is an one-day executive briefing on the scope of the IQMM. |
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The second step is the conduct of an IQMM baseline assessment to establish the present position of business unit(s). Each business unit receives a feedback report. |
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The third step is to identify managers from amongst the business units to lead the organizational transformation. These managers are trained as Accredited Quality Auditors for the IQMM. |
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The next step, and the most important, involves transformation management. The AQA's are accountable for implementing the action plan defined in the baseline assessment, per business unit. |
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At the end of 12 months, each business unit in the organization must undergo a third-party IQMM certification audit. Each business unit receives a comprehensive feedback report and a Certificate of Achievement. |
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| For more details please write to: standards@qimpro.com |
